FAQ
I have an interesting problem. I have been reading google hits and mailman archives for the last several hours and have not been able to find anything that addresses the above problem.

Here's the deal:

A few months ago, I had to restore my server from back up due to catastrophic drive failure. Since then I have had a single user that was deleted over 3 years ago that has begun to get monthly password reminders for a list she no longer belongs to. Her name does not show up in any list member lists/dumps and the problem does not respond to the scripts for addresses that have unusual or upper case characters, etc etc. I have tried to look through the script that handles this (mailpasswds), but cannot figure out where this script gets its user info. She does not receive the list traffic that this active list has -- only the reminders.

I have also tried adding her and re-deleting her, logging into the page that is sent in email (the page comes up in the browser, but does not respond to logins/auth failed error), and have tried to look through config files that appear to be likely suspects, but cannot find her email address anywhere.

If someone could at least point me in the right direction or suggest relevant sections in the fine manual that might apply, I'd be grateful. I rather not turn off monthly reminders for everyone else if possible.

Thanks in advance!

Pat

--
Pat Plummer
blacksun at ix dot gotdns dot org

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  • Mark Sapiro at May 3, 2010 at 3:31 am

    Pat Plummer wrote:
    A few months ago, I had to restore my server from back up due to catastrophic drive failure. Since then I have had a single user that was deleted over 3 years ago that has begun to get monthly password reminders for a list she no longer belongs to. Her name does not show up in any list member lists/dumps and the problem does not respond to the scripts for addresses that have unusual or upper case characters, etc etc. I have tried to look through the script that handles this (mailpasswds), but cannot figure out where this script gets its user info. She does not receive the list traffic that this active list has -- only the reminders.

    It gets its information from the config.pck files of the the various
    lists.

    I have also tried adding her and re-deleting her, logging into the page that is sent in email (the page comes up in the browser, but does not respond to logins/auth failed error), and have tried to look through config files that appear to be likely suspects, but cannot find her email address anywhere.

    If someone could at least point me in the right direction or suggest relevant sections in the fine manual that might apply, I'd be grateful. I rather not turn off monthly reminders for everyone else if possible.

    Turning off reminders for the current list won't solve the problem
    because the reminders are coming from some other test/back-up/whatever
    Mailman instance that is running cron/mailpasswds against some old
    data.

    Look at all the Received: headers in the reminder mail. They should
    tell you from what server the reminder originated. If it is not the
    current server, find it and remove Mailman's crontab. If it is the
    current server do

    locate mailpasswds

    or

    find / -name mailpasswds

    to find the 'other' Mailman.

    --
    Mark Sapiro <mark at msapiro.net> The highway is for gamblers,
    San Francisco Bay Area, California better use your sense - B. Dylan

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postedMay 2, '10 at 6:15a
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