FAQ
Hi,

I have a customer that uses Mailman on their VPS (Virtual Private
Server) running the Plesk Control Panel. After a recent upgrade of
Plesk, they can no longer send a single email to multiple lists.
Supposedly, this worked prior to the upgrade.

For example, if they send a message to list1 at domain.com and 'CC'
list2 at domain.com, only list1 recipients receive the email. I was able
to reproduce this behavior on a test VPS we have available here at our
office. I'm able to send to each test list individually but when I send
to one list and 'CC' the other, I only receive emails from the first list.

The mail server logs show the initial email going out to both list
addresses so I'm not sure why one is being "dropped" after reaching
mailman. I experimented with the Mailman Privacy Options | Recipient
Filters and set "Must posts have list named in destination (to, cc)
field (or be among the acceptable alias names, specified below)? " to No
for both of my test lists, but this didn't help resolve the issue.
<http://lists.geekchk.com/cgi-bin/mailman/admin/test2-list/?VARHELP=privacy/recipient/require_explicit_destination>
I'd really appreciate any suggestions!

--
Heather Masterson
Modwest Support Team
support at modwest.com
http://modwest.com/help/

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  • Mark Sapiro at Mar 25, 2010 at 2:28 pm

    Heather Masterson wrote:
    The mail server logs show the initial email going out to both list
    addresses so I'm not sure why one is being "dropped" after reaching
    mailman. I experimented with the Mailman Privacy Options | Recipient
    Filters and set "Must posts have list named in destination (to, cc)
    field (or be among the acceptable alias names, specified below)? " to No
    for both of my test lists, but this didn't help resolve the issue.
    <http://lists.geekchk.com/cgi-bin/mailman/admin/test2-list/?VARHELP=privacy/recipient/require_explicit_destination>
    I'd really appreciate any suggestions!

    require_explicit_destination only comes into play if the list not in
    To: or Cc: which is not the case here. Have you tried putting both
    list addresses in To:? I assume you've checked and the message is not
    held for approval by the Cc: list.

    Based on your description, I think this must be a new Plesk Mailman
    feature or bug. Please see the FAQ at <http://wiki.list.org/x/tIA9>.

    You might also check Mailman's vette log to see if anything is logged
    about these messages.

    --
    Mark Sapiro <mark at msapiro.net> The highway is for gamblers,
    San Francisco Bay Area, California better use your sense - B. Dylan

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postedMar 24, '10 at 7:14p
activeMar 25, '10 at 2:28p
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Heather Masterson: 1 post Mark Sapiro: 1 post

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