FAQ
Hello,

We have a moderated list with 325 members. The list is set to reject
post from moderated members with a custom rejected message. A member
is set to allow sending. Every time this person send message through
the list, it kicks back a rejected message to the user but the message
goes through. The reject message that the user receive is generic from
Mailman.

You are not allowed to post to this mailing list, and your message has
been automatically rejected. If you think that your messages are
being rejected in error, contact the mailing list owner.

We double-check and the user doesn't have the mod option checked. The
user is also enlisted in "List of non-member addresses whose postings
should be automatically accepted."

Where can we find the file that keep the user mod setting? Has anyone
experience this issue? Solution?

Thank you very much for your advice,

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  • Mark Sapiro at Mar 8, 2010 at 7:08 pm

    Hung Phan wrote:
    We have a moderated list with 325 members. The list is set to reject
    post from moderated members with a custom rejected message. A member
    is set to allow sending. Every time this person send message through
    the list, it kicks back a rejected message to the user but the message
    goes through. The reject message that the user receive is generic from
    Mailman.

    Look in Mailman's vette log and find all the entries relevant to this
    user's post. If after that, you still don't know what's happening,
    post the vette log messages here,

    We double-check and the user doesn't have the mod option checked. The
    user is also enlisted in "List of non-member addresses whose postings
    should be automatically accepted."

    If the user is a list member, moderated or not, putting the user's
    address in any of *_these_nonmembers is irrelevant because those apply
    only to addresses which aren't list members.

    Where can we find the file that keep the user mod setting? Has anyone
    experience this issue? Solution?

    The file is lists/LISTNAME/config.pck. You can look at it with
    bin/dumpdb, but I guarantee that you won't find anything there that
    contradicts what the list's admin Membership List shows you. The mod
    bit is the 2^7 (128) bit in the user's value in the user_options
    dictionary.

    --
    Mark Sapiro <mark at msapiro.net> The highway is for gamblers,
    San Francisco Bay Area, California better use your sense - B. Dylan
  • Hung Phan at Mar 9, 2010 at 11:23 pm
    Thank you, Mark

    Here is the vette log for the most recent 3 days

    Mar 07 00:44:22 2010 (2371) Message discarded, msgid: n/a
    Mar 07 02:11:49 2010 (2371) Message discarded, msgid: n/a
    Mar 07 02:23:29 2010 (2371) Message discarded, msgid: n/a
    Mar 07 07:42:36 2010 (2371) Message discarded, msgid: n/a
    Mar 07 12:18:14 2010 (2371) Message discarded, msgid: n/a
    Mar 07 12:51:27 2010 (2371) Message discarded, msgid: n/a
    Mar 07 23:12:35 2010 (2371) Message discarded, msgid: n/a
    Mar 07 23:18:09 2010 (2371) Message discarded, msgid: n/a
    Mar 07 23:22:21 2010 (2371) Message discarded, msgid: n/a
    Mar 08 09:04:04 2010 (2371) Message discarded, msgid: n/a
    Mar 08 16:55:13 2010 (2371) Message discarded, msgid: n/a
    Mar 08 17:32:15 2010 (2371) Message discarded, msgid: n/a
    Mar 08 19:17:24 2010 (2371) CHS_parents post from no-
    replyvixyc at ccu.edu held, message-id=<B41139DF.CBEF8711 at ccu.edu>: Post
    by non-member to a members-only list
    Mar 09 00:40:12 2010 (2371) Message discarded, msgid: n/a
    Mar 09 01:25:22 2010 (2371) Message discarded, msgid: n/a
    Mar 09 02:49:22 2010 (2371) Message discarded, msgid: n/a
    Mar 09 07:25:57 2010 (2371) Message discarded, msgid: n/a
    Mar 09 07:54:43 2010 (2371) Message discarded, msgid: n/a


    Here is the post log for that particular post:
    Mar 08 09:57:08 2010 (2373) post to csd_certified from calla at canby.k12.or.us
    , sizeU15, message-id=<b8eadc911003080954r17a73e92iec9a1bb4f1cbc396 at mail.gmail.com
    , success


    On Mar 8, 2010, at 11:08 AM, Mark Sapiro wrote:

    Hung Phan wrote:
    We have a moderated list with 325 members. The list is set to reject
    post from moderated members with a custom rejected message. A member
    is set to allow sending. Every time this person send message through
    the list, it kicks back a rejected message to the user but the
    message
    goes through. The reject message that the user receive is generic
    from
    Mailman.

    Look in Mailman's vette log and find all the entries relevant to this
    user's post. If after that, you still don't know what's happening,
    post the vette log messages here,

    We double-check and the user doesn't have the mod option checked. The
    user is also enlisted in "List of non-member addresses whose postings
    should be automatically accepted."

    If the user is a list member, moderated or not, putting the user's
    address in any of *_these_nonmembers is irrelevant because those apply
    only to addresses which aren't list members.

    Where can we find the file that keep the user mod setting? Has anyone
    experience this issue? Solution?

    The file is lists/LISTNAME/config.pck. You can look at it with
    bin/dumpdb, but I guarantee that you won't find anything there that
    contradicts what the list's admin Membership List shows you. The mod
    bit is the 2^7 (128) bit in the user's value in the user_options
    dictionary.

    --
    Mark Sapiro <mark at msapiro.net> The highway is for gamblers,
    San Francisco Bay Area, California better use your sense - B. Dylan
  • Mark Sapiro at Mar 10, 2010 at 12:42 am

    Hung Phan wrote:
    Here is the vette log for the most recent 3 days

    Mar 07 00:44:22 2010 (2371) Message discarded, msgid: n/a
    Mar 07 02:11:49 2010 (2371) Message discarded, msgid: n/a
    Mar 07 02:23:29 2010 (2371) Message discarded, msgid: n/a
    Mar 07 07:42:36 2010 (2371) Message discarded, msgid: n/a
    Mar 07 12:18:14 2010 (2371) Message discarded, msgid: n/a
    Mar 07 12:51:27 2010 (2371) Message discarded, msgid: n/a
    Mar 07 23:12:35 2010 (2371) Message discarded, msgid: n/a
    Mar 07 23:18:09 2010 (2371) Message discarded, msgid: n/a
    Mar 07 23:22:21 2010 (2371) Message discarded, msgid: n/a
    Mar 08 09:04:04 2010 (2371) Message discarded, msgid: n/a
    Mar 08 16:55:13 2010 (2371) Message discarded, msgid: n/a
    Mar 08 17:32:15 2010 (2371) Message discarded, msgid: n/a
    Mar 08 19:17:24 2010 (2371) CHS_parents post from no-
    replyvixyc at ccu.edu held, message-id=<B41139DF.CBEF8711 at ccu.edu>: Post
    by non-member to a members-only list
    Mar 09 00:40:12 2010 (2371) Message discarded, msgid: n/a
    Mar 09 01:25:22 2010 (2371) Message discarded, msgid: n/a
    Mar 09 02:49:22 2010 (2371) Message discarded, msgid: n/a
    Mar 09 07:25:57 2010 (2371) Message discarded, msgid: n/a
    Mar 09 07:54:43 2010 (2371) Message discarded, msgid: n/a


    Here is the post log for that particular post:
    Mar 08 09:57:08 2010 (2373) post to csd_certified from calla at canby.k12.or.us
    , sizeU15, message-id=<b8eadc911003080954r17a73e92iec9a1bb4f1cbc396 at mail.gmail.com
    , success

    So there was no 'reject' in the vette log, so the reject message the
    poster received wasn't a reject of the post, at least not from this
    list/installation.

    A couple of other possibilities come to mind.

    Possibly another list in another installation is a member of this list
    and that list is rejecting the post.

    Possibly this list has Auto-responder -> autorespond_postings set to
    Yes, and autoresponse_postings_text contains the text the user
    receives.

    --
    Mark Sapiro <mark at msapiro.net> The highway is for gamblers,
    San Francisco Bay Area, California better use your sense - B. Dylan
  • Hung Phan at Mar 11, 2010 at 7:16 pm

    A couple of other possibilities come to mind.

    Possibly another list in another installation is a member of this list
    and that list is rejecting the post.
    We don't utilize umbrella list. Is that what you thinking of?
    Possibly this list has Auto-responder -> autorespond_postings set to
    Yes, and autoresponse_postings_text contains the text the user
    receives.
    The autorepond_postings is set to No and no text for
    autoreponse_postings


    On Mar 9, 2010, at 4:42 PM, Mark Sapiro wrote:

    Hung Phan wrote:
    Here is the vette log for the most recent 3 days

    Mar 07 00:44:22 2010 (2371) Message discarded, msgid: n/a
    Mar 07 02:11:49 2010 (2371) Message discarded, msgid: n/a
    Mar 07 02:23:29 2010 (2371) Message discarded, msgid: n/a
    Mar 07 07:42:36 2010 (2371) Message discarded, msgid: n/a
    Mar 07 12:18:14 2010 (2371) Message discarded, msgid: n/a
    Mar 07 12:51:27 2010 (2371) Message discarded, msgid: n/a
    Mar 07 23:12:35 2010 (2371) Message discarded, msgid: n/a
    Mar 07 23:18:09 2010 (2371) Message discarded, msgid: n/a
    Mar 07 23:22:21 2010 (2371) Message discarded, msgid: n/a
    Mar 08 09:04:04 2010 (2371) Message discarded, msgid: n/a
    Mar 08 16:55:13 2010 (2371) Message discarded, msgid: n/a
    Mar 08 17:32:15 2010 (2371) Message discarded, msgid: n/a
    Mar 08 19:17:24 2010 (2371) CHS_parents post from no-
    replyvixyc at ccu.edu held, message-id=<B41139DF.CBEF8711 at ccu.edu>: Post
    by non-member to a members-only list
    Mar 09 00:40:12 2010 (2371) Message discarded, msgid: n/a
    Mar 09 01:25:22 2010 (2371) Message discarded, msgid: n/a
    Mar 09 02:49:22 2010 (2371) Message discarded, msgid: n/a
    Mar 09 07:25:57 2010 (2371) Message discarded, msgid: n/a
    Mar 09 07:54:43 2010 (2371) Message discarded, msgid: n/a


    Here is the post log for that particular post:
    Mar 08 09:57:08 2010 (2373) post to csd_certified from calla at canby.k12.or.us
    , sizeU15, message-id=<b8eadc911003080954r17a73e92iec9a1bb4f1cbc396 at mail.gmail.com
    , success

    So there was no 'reject' in the vette log, so the reject message the
    poster received wasn't a reject of the post, at least not from this
    list/installation.

    A couple of other possibilities come to mind.

    Possibly another list in another installation is a member of this list
    and that list is rejecting the post.

    Possibly this list has Auto-responder -> autorespond_postings set to
    Yes, and autoresponse_postings_text contains the text the user
    receives.

    --
    Mark Sapiro <mark at msapiro.net> The highway is for gamblers,
    San Francisco Bay Area, California better use your sense - B. Dylan
  • Mark Sapiro at Mar 11, 2010 at 7:36 pm

    Hung Phan wrote:

    Possibly another list in another installation is a member of this list
    and that list is rejecting the post.
    We don't utilize umbrella list. Is that what you thinking of?

    Yes and no. Unless you absolutely control your list membership, someone
    could subscribe an address to your list which is actually, directly or
    via an alias or forwarder, the posting address of another list.

    Examine the rejection notice including all headers. from what
    list/server does it originate? Look at Received: and X-BeenThere:
    headers.

    I won't say absolutely that it's not possible, but I don't think
    Mailman can send a "rejected" notice without logging it in the vette
    log, and if it does, it's a bug, and I'd like to know how it's
    happening so I can fix it. I also don't think Mailman can 'reject' a
    post and then have the same post (not a duplicate) accepted for the
    list.

    --
    Mark Sapiro <mark at msapiro.net> The highway is for gamblers,
    San Francisco Bay Area, California better use your sense - B. Dylan

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postedMar 8, '10 at 6:33p
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