Hello



I'm part of a small nonprofit running Mailman version 2.1.9 and we have
consistently found that most of our subscribers receive the footers where
the opt out language is as .txt attachments and therefore do not know how to
opt out.



I searched the help/support forums to find that this seems to be a
widespread problem.



Is it fixed in current versions? Are there repairs available to this
problem that a poor nonprofit without staff web developers or IT funds can
afford or know how to implement?



Please help!



Keith R Jarvis

The ManKind Project

Information Systems Director



7088 Burkitt Road

Antioch, Tennessee 37013 USA

Home/Office: 615.206.7232

Fax: 615.224.0928

Cell: 615.828.2033

Email: infosystems at mkp.org

Skype: JarvisDog



I create a world of healing and truth by touching the Divine and modeling
authentic transparency.

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  • Mark Sapiro at Sep 4, 2009 at 11:20 pm

    Keith Jarvis wrote:
    I'm part of a small nonprofit running Mailman version 2.1.9 and we have
    consistently found that most of our subscribers receive the footers where
    the opt out language is as .txt attachments and therefore do not know how to
    opt out. [...]
    Is it fixed in current versions? Are there repairs available to this
    problem that a poor nonprofit without staff web developers or IT funds can
    afford or know how to implement?

    There are no differences between 2.1.9 and the latest 2.1.12 release in
    this respect. See the FAQ at <http://wiki.list.org/x/84A9> and
    consider option 2 - post only plain text and/or configure content
    filtering to remove all non-plain-text.

    Do you have an actual reference stating that the unsubscribe
    information is not compliant if it is in a separate MIME part?

    --
    Mark Sapiro <mark at msapiro.net> The highway is for gamblers,
    San Francisco Bay Area, California better use your sense - B. Dylan
  • Stephen J. Turnbull at Sep 5, 2009 at 3:21 am
    Keith Jarvis writes:
    I'm part of a small nonprofit running Mailman version 2.1.9 and we have
    consistently found that most of our subscribers receive the footers where
    the opt out language is as .txt attachments and therefore do not know how to
    opt out.
    Sounds like most of your subscribers use Outlook [Express]. There's
    nothing Mailman can do about buggy software produced by an 800-lb
    gorilla.

    As Mark Sapiro wrote in another post:

    See the FAQ at <http://wiki.list.org/x/84A9>. [...]
    If neither option 1 or 2 works either, you can see the note at the
    bottom which will lead you to a patch which we don't recommend for
    the reasons discussed in the FAQ, but which you may find useful.

    If you are running Mailman yourself but don't have the expertise to
    apply a patch, there may be people on this list who would be willing
    to help a "poor nonprofit" at nominal cost. If you were located in
    Tsukuba Japan I'd do it for beer and pizza. :-) If you are depending
    on your ISP for Mailman support, and they're getting a lot of problem
    reports, they might be willing to do it to keep the paying customers
    happy.

    Note that if the patch is applied, you/they need to say so in any
    future problem reports about attachments.

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postedSep 3, '09 at 9:32p
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