FAQ
I have created four Mailman mailing lists associated with my organization's
domain name through our web-hosting provider's cPanel (ie I do not have root
access to the server to try to fix problems). One of these lists returns a
"Bug in Mailman version 2.1.9.cp1" error message page anytime a subscriber
clicks any of the submit buttons on the General List Information page or the
Users Specific Options page. IOW, subscribers cannot alter their settings or
email address.

As administrator, I get this same error message page when I click on the
Submit Changes button on the Edit HTML page for either of these two pages
and my changes are not made.

I don't know whether it's coincidence or cause-and-effect, but I believe
these bug error message pages started to appear after I had been editing the
html of the General List page. *Perhaps* it was after I deleted a large
section of the html code -- the "Subscribing to [list name]" section. But
now I can no longer edit the html to put it back to how it was, or any
other way.

Is there a way I can fix this problem? If it can only be fixed at the root
level, what specifically do I need to request my web-hosting provider to do
(if they are willing to do this sort of thing)?

My alternative is to close & delete this list and start again, but this
would be very disruptive and I would like to avoid it if possible.

Regards,
Hope Stewart

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  • Mark Sapiro at Oct 23, 2006 at 2:29 pm

    iMug wrote:
    I have created four Mailman mailing lists associated with my organization's
    domain name through our web-hosting provider's cPanel (ie I do not have root
    access to the server to try to fix problems).

    See
    <http://www.python.org/cgi-bin/faqw-mm.py?req=show&file=faq06.011.htp>.

    One of these lists returns a
    "Bug in Mailman version 2.1.9.cp1" error message page anytime a subscriber
    clicks any of the submit buttons on the General List Information page or the
    Users Specific Options page. IOW, subscribers cannot alter their settings or
    email address.

    As administrator, I get this same error message page when I click on the
    Submit Changes button on the Edit HTML page for either of these two pages
    and my changes are not made.

    I don't know whether it's coincidence or cause-and-effect, but I believe
    these bug error message pages started to appear after I had been editing the
    html of the General List page. *Perhaps* it was after I deleted a large
    section of the html code -- the "Subscribing to [list name]" section. But
    now I can no longer edit the html to put it back to how it was, or any
    other way.

    Is there a way I can fix this problem? If it can only be fixed at the root
    level, what specifically do I need to request my web-hosting provider to do
    (if they are willing to do this sort of thing)?

    They need to look at Mailman's 'error' log and get the error reports
    and tracebacks associated with the 'bug' messages. Then if they can't
    figure it out on their own, they can post that information here or
    with the cPanel resources mentioned in the FAQ article.

    My alternative is to close & delete this list and start again, but this
    would be very disruptive and I would like to avoid it if possible.

    And we would like to help you, but we need the information. I think
    there may have been similar problems reported on this list before. You
    might try searching the list archives for a solution. See
    <http://www.python.org/cgi-bin/faqw-mm.py?req=show&file=faq01.018.htp>.

    --
    Mark Sapiro <msapiro at value.net> The highway is for gamblers,
    San Francisco Bay Area, California better use your sense - B. Dylan

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groupmailman-users @
categoriespython
postedOct 23, '06 at 4:25a
activeOct 23, '06 at 2:29p
posts2
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websitelist.org

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iMug: 1 post Mark Sapiro: 1 post

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