[Mailman-Users] mailman crashed; messages are shunted

I am running cPanel:
WHM 10.8.0 cPanel 10.8.2-C90
CentOS 4.3 i686 - WHM X v3.1.0

Any message sent to any mailman list on my server gets shunted. I have tried
reinstalling python, mailman, spamd, rebooting.

Nothing seems to allow a message sent to a list go through.

I had this problem once before, it was a non-ascii character in the footer.
Thanks Mark Sapiro for figuring that out.

Any ideas?
Chuck

How'd you reinstall mailman? Via cPanel or rpm? I've worked a little
on a friends cPanel server and they had both the distribution rpm
package (RH9 was the OS) as well as their own mailman package. The
cPanel one is installed in something like /usr/local/cpanel/3rdparty.

If you're poking around to find the shunted messages, logs, and bin
programs (like unshunt). Just something to keep in mind as it can be
rather confusing, especially if you post results of commands here that
show the OS mailman install and it looks good, while the cPanel
install that's the one you need to fix is still borked.

I get more annoyed every time I have to deal with a cPanel server. :)
They might as well be a Windows box AFAIAC. The theory is the same:
if the GUI works, you're OK. As soon as it doesn't, you have to do
all sorts of (what should be unnecessary) digging to figure out how
they've integrated things into their "system."

- --
Todd OpenPGP -> KeyID: 0xD654075A | URL: www.pobox.com/~tmz/pgp
======================================================================
True Civility is when everyone gives to every other one every right
that they claim for themselves.

I reinstalled via the cpanel script.
You are right about the /usr/local/cpanel/3rdparty dir.
And about the Windows comparison...to some extent.

Last time this happened, Mark figured out from the error is was the non-ASCII
chars in the footer...I wish it were the same error this time.

It's not:

May 09 15:02:56 2006 (345) Uncaught runner exception: 'function' object has no
attribute 'rfind'
May 09 15:02:56 2006 (345) Traceback (most recent call last):
File "/usr/local/cpanel/3rdparty/mailman/Mailman/Queue/Runner.py", line 111,
in _oneloop
self._onefile(msg, msgdata)
File "/usr/local/cpanel/3rdparty/mailman/Mailman/Queue/Runner.py", line 167,
in _onefile
keepqueued = self._dispose(mlist, msg, msgdata)
File "/usr/local/cpanel/3rdparty/mailman/Mailman/Queue/IncomingRunner.py",
line 130, in _dispose
more = self._dopipeline(mlist, msg, msgdata, pipeline)
File "/usr/local/cpanel/3rdparty/mailman/Mailman/Queue/IncomingRunner.py",
line 153, in _dopipeline
sys.modules[modname].process(mlist, msg, msgdata)
File "/usr/local/cpanel/3rdparty/mailman/Mailman/Handlers/Hold.py", line 157,
in process
if mlist.require_explicit_destination and \
File "/usr/local/cpanel/3rdparty/mailman/Mailman/MailList.py", line 1331, in
HasExplicitDest
last_underscore = listfullname.rfind('_');
AttributeError: 'function' object has no attribute 'rfind'

May 09 15:02:56 2006 (345) SHUNTING:
1147201398.6724019+98a04a4ff5f354b05d088160ac668a7595f5a145




Todd Zullinger wrote:
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And I wish I could help you as easily this time as last, but I can't.


This error is in cPanel specific modifications to Mailman having to do
with adding '_domain' to list names to support the 'same' list name in
multiple domains.

I don't know specifically what their patches are in this area. The only
cPanel patches I am aware of are those at
<http://koston.org/mailman-patches/mailman-2.1.3-cpanel.diff>, and the
above error didn't come from those patches either.

If you just installed a cPanel update to Mailman, that is where the
error is - it looks to me like a coding error rather than something
specific to your lists.

If you post the definition of HasExplicitDest from
/usr/local/cpanel/3rdparty/mailman/Mailman/MailList.py, i.e. that part
that begins with

def HasExplicitDest(self, msg):

through the next 'def', I might be able to suggest a fix, but the best
thing might be to back out the update if that's what's causing it (or
see if cPanel has a fix).

Yeah, I think those are the same one's they posted that after I nagged
them repeatedly for the changes they'd made to Mailman. I thought
they'd be happy to provide them since they're whole system uses open
source code. Instead it was a big hassle to get them to respond and
eventually post that diff. It's definitely not a full diff of what
they do.

Now that I have decent access to a cPanel system I'll try to do a
proper diff -uNr sometime.
Don't hold your breath on that Chuck. I've patched a few nasty
exploits in other addon packages they provide (osCommerce most
recently) and I've been waiting to see if they ever get around to
providing their own patches for their paying customers. It's been
close to a month since the osCommerce exploit was published on bugtraq
(with handy google search instructions for locating plenty of
targets).

It's constantly amazing to me that the best support around is found on
mailing lists like this one, thanks to many helpful folks like
yourself Mark. I really appreciate the help you give so often and
I've learned a lot more about Mailman than I would have just tinkering
with it myself. :)

- --
Todd OpenPGP -> KeyID: 0xD654075A | URL: www.pobox.com/~tmz/pgp
======================================================================
"Do you think there's a God?"
"Well, SOMEbody's out to get me!"
-- Calvin and Hobbs