FAQ
Hi,

My ISP has 2.1.6 installed (not sure when that version
was installed). I have about 6 lists hosted on 2
different domains with this ISP. About 10 days ago
the messages simply stopped being processed. They do
not get bounced (ie no notification to me as the
moderator), they do not get returned, they do not get
archived, and they do not get forwarded to the
recipients.

One user did get the attached reply at about the time
that the server stopped working.

The ISP has stated:

"I have restarted exim and pop service on server and
all the services is working fine on server. Please
check the same and let us know if you have any
problem."

But it is still not working. I have even created new
lists on my 2 domains and used both a "work" email
account and a Yahoo account, but still nothing gets
through. If I email to a bogus address at my domain,
it is bounced, so the domain knows about the list
address, but then is not processing the messages..

Any ideas I can pass along to the ISP?

Thanks!
Jeff


(I have edited the email addresses...)

------ Forwarded Message
From: Mail Delivery Subsystem <MAILER-DAEMON>
Date: Sat, 8 Apr 2006 11:55:46 -0400 (EDT)
To: <user at yy.net>
Subject: Returned mail: see transcript for details

The original message was received at Sat, 8 Apr 2006
11:55:40 -0400 (EDT) from v20-5-p19.yy.net
[208.199.x.y]

----- The following addresses had permanent fatal
errors ----- (reason: 550-Callback setup failed while verifying
<user at yy.net>)

----- Transcript of session follows ----- ... while
talking to my-domain.org.:
DATA
<<< 550-Callback setup failed while verifying
<xxx at yy.net>
<<< 550-Called: 204.255.x.y
<<< 550-Sent: MAIL FROM:<>
<<< 550-Response: 553 5.3.0 REJECT # IP 67.19.206.84
rejected by BRS
<<< 550-The initial connection, or a HELO or MAIL
FROM:<> command was
<<< 550-rejected. Refusing MAIL FROM:<> does not help
fight spam, disregards
<<< 550-RFC requirements, and stops you from receiving
standard bounce
<<< 550-messages. This host does not accept mail from
domains whose servers
<<< 550-refuse bounces.
<<< 550 Sender verify failed
<<< 550 5.1.1 <list-name at my-domain.org>... User
unknown
<<< 503 valid RCPT command must precede DATA
Reporting-MTA: dns; host.yy.net
Received-From-MTA: DNS; v20-5-p19.yy.net
Arrival-Date: Sat, 8 Apr 2006 11:55:40 -0400 (EDT)

Final-Recipient: RFC822; list-name at my-domain.org
Action: failed
Status: 5.1.1
Remote-MTA: DNS; my-domain.org
Diagnostic-Code: SMTP; 550-Callback setup failed while
verifying <user at yy.net>
Last-Attempt-Date: Sat, 8 Apr 2006 11:55:46 -0400
(EDT)

------ End of Forwarded Message


__________________________________________________
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  • Mark Sapiro at Apr 17, 2006 at 3:29 pm

    Jeff Friedrichs wrote:
    The ISP has stated:

    "I have restarted exim and pop service on server and
    all the services is working fine on server. Please
    check the same and let us know if you have any
    problem."
    It looks like the ISP had a problem and hasn't restarted mailman.

    This could be

    path/to/mailman/bin/mailmanctl start

    or starting some service depending on the setup there.

    See
    <http://www.python.org/cgi-bin/faqw-mm.py?req=show&file=faq03.014.htp>
    for more ideas. (The above is Item 1 in that FAQ.)

    --
    Mark Sapiro <msapiro at value.net> The highway is for gamblers,
    San Francisco Bay Area, California better use your sense - B. Dylan
  • Patrick Bogen at Apr 17, 2006 at 3:51 pm

    On 4/17/06, Jeff Friedrichs wrote:
    ------ Forwarded Message
    From: Mail Delivery Subsystem <MAILER-DAEMON>
    Date: Sat, 8 Apr 2006 11:55:46 -0400 (EDT)
    To: <user at yy.net>
    Subject: Returned mail: see transcript for details

    The original message was received at Sat, 8 Apr 2006
    11:55:40 -0400 (EDT) from v20-5-p19.yy.net
    [208.199.x.y]

    ----- The following addresses had permanent fatal
    errors ----- (reason: 550-Callback setup failed while verifying
    <user at yy.net>)

    ----- Transcript of session follows ----- ... while
    talking to my-domain.org.:
    DATA
    <<< 550-Callback setup failed while verifying
    <xxx at yy.net>
    <<< 550-Called: 204.255.x.y
    <<< 550-Sent: MAIL FROM:<>
    <<< 550-Response: 553 5.3.0 REJECT # IP 67.19.206.84
    rejected by BRS
    <<< 550-The initial connection, or a HELO or MAIL
    FROM:<> command was
    <<< 550-rejected. Refusing MAIL FROM:<> does not help
    fight spam, disregards
    <<< 550-RFC requirements, and stops you from receiving
    standard bounce
    <<< 550-messages. This host does not accept mail from
    domains whose servers
    <<< 550-refuse bounces.
    <<< 550 Sender verify failed
    <<< 550 5.1.1 <list-name at my-domain.org>... User
    unknown
    <<< 503 valid RCPT command must precede DATA
    Reporting-MTA: dns; host.yy.net
    Received-From-MTA: DNS; v20-5-p19.yy.net
    Arrival-Date: Sat, 8 Apr 2006 11:55:40 -0400 (EDT)

    Final-Recipient: RFC822; list-name at my-domain.org
    Action: failed
    Status: 5.1.1
    Remote-MTA: DNS; my-domain.org
    Diagnostic-Code: SMTP; 550-Callback setup failed while
    verifying <user at yy.net>
    Last-Attempt-Date: Sat, 8 Apr 2006 11:55:46 -0400
    (EDT)

    ------ End of Forwarded Message
    This is the result of your attempt to send a message to the list, I guess?
    It looks like your hosting company's mail server is rejecting messages
    whose SMTP servers don't accept mail. Which is to say, yy.net won't
    accept mail from my-domain.org, so my-domain.org refuses to accept
    mail from yy.net.

    This doesn't seem to be a mailman issue, but, rather, a MTA configuration issue.

    --
    - Patrick Bogen

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postedApr 17, '06 at 11:14a
activeApr 17, '06 at 3:51p
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