FAQ
Hi everyone,

I'm currently trying to set up Mailman and I can't post to my lists.
That's what I'm getting :

There was a SMTP communication problem with the recipient's email
server. Please contact your system administrator.
< hostname #5.5.0 X-Unix; 69>

mailmanctl is started, I have the aliases in /etc/aliases, I did
newaliases, I receive the confirmation when I subscribe to a list, it's
just the posting...

I've been working on this for days, I'm kind of tired.
Thank you for your help

Genevieve Buri

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  • Brad Knowles at Mar 15, 2005 at 2:01 pm

    At 1:22 PM +0000 2005-03-15, Genevieve Buri wrote:

    I'm currently trying to set up Mailman and I can't post to my lists.
    Did you see the Mailman FAQ Wizard entry at
    <http://www.python.org/cgi-bin/faqw-mm.py?req=show&file=faq03.014.htp>?
    That's what I'm getting :

    There was a SMTP communication problem with the recipient's email
    server. Please contact your system administrator.
    < hostname #5.5.0 X-Unix; 69>

    mailmanctl is started, I have the aliases in /etc/aliases, I did
    newaliases, I receive the confirmation when I subscribe to a list,
    it's just the posting...
    There's not a whole lot of information to go on here. Without
    additional information, we're unlikely to be able to help you.
    Please see
    <http://www.python.org/cgi-bin/faqw-mm.py?req=show&file=faq01.023.htp>.

    --
    Brad Knowles, <brad at stop.mail-abuse.org>

    "Those who would give up essential Liberty, to purchase a little
    temporary Safety, deserve neither Liberty nor Safety."

    -- Benjamin Franklin (1706-1790), reply of the Pennsylvania
    Assembly to the Governor, November 11, 1755

    SAGE member since 1995. See <http://www.sage.org/> for more info.
  • Genevieve Buri at Mar 15, 2005 at 3:21 pm
    Hi Brad,

    Thanks for you answer...

    We have a Linux box with red hat on it. We use Sendmail usually, but if
    I understand it right, we could just use SMTP ? I would like that!
    I have installed Mailman from the source.
    Mailman is version 2.1.5.

    I read the FAQ, but it's still not working.
    I think it has something to do with my sendmail/smtp because I'm a
    little bit confused on what to use here! ;)

    Here is the error I get from /var/log/maillog :

    Mar 15 15:20:04 levoy mimedefang.pl[16563]: INFO
    HELO:atlas.cmc.ec.gc.ca IP:142.135.4.21 SENDER:<genevieve.buri at ec.gc.ca>
    HOST:atlas.cmc.ec.gc.ca
    Mar 15 15:20:04 levoy sendmail[17095]: j2FFK4gO017095:
    from=<genevieve.buri at ec.gc.ca>, sizeP7, class=0, nrcpts=1,
    msgid=<4236FD23.3090202 at ec.gc.ca>, proto=ESMTP, daemon=MTA,
    relay=atlas.cmc.ec.gc.ca [142.135.4.21]
    Mar 15 15:20:04 levoy mimedefang.pl[16563]:
    MDLOG,j2FFK4gO017095,mail_in,,,<genevieve.buri at ec.gc.ca>,<testing at levoy.cmc.ec.gc.ca>,test
    gen
    Mar 15 15:20:04 levoy smrsh: uid 47: attempt to use "mailman post
    testing" (stat failed)
    Mar 15 15:20:04 levoy sendmail[17097]: j2FFK4gO017095:
    to="|/usr/local/mailman/mail/mailman post testing",
    ctladdr=(47/0), delay�:00:00,
    xdelay�:00:00, mailer=prog, pri0861, dsn=5.0.0, stat=Service unavailable
    Mar 15 15:20:04 levoy sendmail[17097]: j2FFK4gO017095: j2FFK4gO017097:
    DSN: Service unavailable
    Mar 15 15:20:04 levoy sendmail[17097]: j2FFK4gO017097:
    to=<genevieve.buri at ec.gc.ca>, delay�:00:00, xdelay�:00:00,
    mailer=relay, pri1885, relayìcmcbh.cmc.ec.gc.ca. [142.135.6.130],
    dsn=2.0.0, stat=Sent ( <200503151520.j2FFK4gO017097 at levoy.cmc.ec.gc.ca>
    Queued mail for delivery)


    Can you help me please?

    Thank you
    Genevieve




    Brad Knowles wrote:
    At 1:22 PM +0000 2005-03-15, Genevieve Buri wrote:

    I'm currently trying to set up Mailman and I can't post to my lists.

    Did you see the Mailman FAQ Wizard entry at
    <http://www.python.org/cgi-bin/faqw-mm.py?req=show&fileúq03.014.htp>?
    That's what I'm getting :

    There was a SMTP communication problem with the recipient's email
    server. Please contact your system administrator.
    < hostname #5.5.0 X-Unix; 69>

    mailmanctl is started, I have the aliases in /etc/aliases, I did
    newaliases, I receive the confirmation when I subscribe to a list,
    it's just the posting...

    There's not a whole lot of information to go on here. Without
    additional information, we're unlikely to be able to help you. Please
    see
    <http://www.python.org/cgi-bin/faqw-mm.py?req=show&fileúq01.023.htp>.
  • Brad Knowles at Mar 15, 2005 at 4:06 pm

    At 3:21 PM +0000 2005-03-15, Genevieve Buri wrote:

    We have a Linux box with red hat on it. We use Sendmail usually, but if
    I understand it right, we could just use SMTP ? I would like that!
    Sendmail is one program that implements the SMTP protocol. You
    could choose another program, but you would need to have something
    like sendmail in order for this to function correctly.
    Mar 15 15:20:04 levoy smrsh: uid 47: attempt to use "mailman post testing"
    (stat failed)
    Here's your problem.
    Mar 15 15:20:04 levoy sendmail[17097]: j2FFK4gO017095:
    to="|/usr/local/mailman/mail/mailman post testing",
    ctladdr=(47/0), delay�:00:00,
    xdelay�:00:00, mailer=prog, pri0861, dsn=5.0.0, stat=Service unavailable
    The sendmail restricted shell (smrsh) apparently is not
    configured to allow you to send mail to the "mailman" program. You
    need to correct this.

    However, the details of how to do this are beyond the scope of
    this mailing list. Please see the FAQ and other documentation at
    www.sendmail.org, the documentation provided by your OS vendor
    regarding the configuration of sendmail, etc....

    --
    Brad Knowles, <brad at stop.mail-abuse.org>

    "Those who would give up essential Liberty, to purchase a little
    temporary Safety, deserve neither Liberty nor Safety."

    -- Benjamin Franklin (1706-1790), reply of the Pennsylvania
    Assembly to the Governor, November 11, 1755

    SAGE member since 1995. See <http://www.sage.org/> for more info.
  • Genevieve Buri at Mar 15, 2005 at 5:01 pm
    Hi I solved the smrsh problem...thank you very much.

    BUT, now I seem to have a group problem...

    Mar 15 16:38:11 levoy mimedefang.pl[17219]: INFO
    HELO:atlas.cmc.ec.gc.ca IP:142.135.4.21 SENDER:<genevieve.buri at ec.gc.ca>
    HOST:atlas.cmc.ec.gc.ca
    Mar 15 16:38:11 levoy sendmail[17480]: j2FGcBuJ017480:
    from=<genevieve.buri at ec.gc.ca>, sizeP6, class=0, nrcpts=1,
    msgid=<42370F73.4080409 at ec.gc.ca>, proto=ESMTP, daemon=MTA,
    relay=atlas.cmc.ec.gc.ca [142.135.4.21]
    Mar 15 16:38:11 levoy mimedefang.pl[17219]:
    MDLOG,j2FGcBuJ017480,mail_in,,,<genevieve.buri at ec.gc.ca>,<testing at levoy.cmc.ec.gc.ca>,fffffff
    Mar 15 16:38:12 levoy Mailman mail-wrapper: Group mismatch error.
    Mailman expected the mail wrapper script to be executed as group
    "mailman", but the system's mail server executed the mail script as
    group "mailnull". Try tweaking the mail server to run the script as
    group "mailman", or re-run configure, providing the command line option
    `--with-mail-gid=mailnull'.
    Mar 15 16:38:12 levoy sendmail[17482]: j2FGcBuJ017480:
    to="|/usr/local/mailman/mail/mailman post testing",
    ctladdr=(47/0), delay�:00:01,
    xdelay�:00:00, mailer=prog, pri0860, dsn=5.3.0, stat=unknown mailer
    error 2
    Mar 15 16:38:12 levoy sendmail[17482]: j2FGcBuJ017480: j2FGcCuJ017482:
    DSN: unknown mailer error 2
    Mar 15 16:38:12 levoy sendmail[17482]: j2FGcCuJ017482:
    to=<genevieve.buri at ec.gc.ca>, delay�:00:00, xdelay�:00:00,
    mailer=relay, pri1884, relayìcmcbh.cmc.ec.gc.ca. [142.135.6.130],
    dsn=2.0.0, stat=Sent ( <200503151638.j2FGcCuJ017482 at levoy.cmc.ec.gc.ca>
    Queued mail for delivery)

    What is that mailnull group ? I don't know where it comes from..

    Genevieve

    Brad Knowles wrote:
    At 3:21 PM +0000 2005-03-15, Genevieve Buri wrote:

    We have a Linux box with red hat on it. We use Sendmail usually, but if
    I understand it right, we could just use SMTP ? I would like that!

    Sendmail is one program that implements the SMTP protocol. You
    could choose another program, but you would need to have something
    like sendmail in order for this to function correctly.
    Mar 15 15:20:04 levoy smrsh: uid 47: attempt to use "mailman post
    testing"
    (stat failed)

    Here's your problem.
    Mar 15 15:20:04 levoy sendmail[17097]: j2FFK4gO017095:
    to="|/usr/local/mailman/mail/mailman post testing",
    ctladdr=(47/0), delay�:00:00,
    xdelay�:00:00, mailer=prog, pri0861, dsn=5.0.0, stat=Service
    unavailable

    The sendmail restricted shell (smrsh) apparently is not configured
    to allow you to send mail to the "mailman" program. You need to
    correct this.

    However, the details of how to do this are beyond the scope of
    this mailing list. Please see the FAQ and other documentation at
    www.sendmail.org, the documentation provided by your OS vendor
    regarding the configuration of sendmail, etc....
  • Mark Sapiro at Mar 15, 2005 at 5:09 pm

    Genevieve Buri wrote:
    BUT, now I seem to have a group problem... <snip>
    Mar 15 16:38:12 levoy Mailman mail-wrapper: Group mismatch error.
    Mailman expected the mail wrapper script to be executed as group
    "mailman", but the system's mail server executed the mail script as
    group "mailnull". Try tweaking the mail server to run the script as
    group "mailman", or re-run configure, providing the command line option
    `--with-mail-gid=mailnull'. <snip>
    What is that mailnull group ? I don't know where it comes from..
    It is the group that sendmail is running as when it tries to deliver to
    Mailman. It's configured in sendmail.

    See the documentation of the --with-mail-gid option for configure in
    the INSTALL document or at
    http://www.list.org/mailman-install/node7.html

    --
    Mark Sapiro <msapiro at value.net> The highway is for gamblers,
    San Francisco Bay Area, California better use your sense - B. Dylan
  • Genevieve Buri at Mar 15, 2005 at 6:22 pm
    I reconfigured mailman with --with-mail-gid=mailman.
    But it didn't do nothing, same mistake...was it mailnull ?
    Because in sendmail.cf, I see :

    **this is in comment**
    default UID (can be username or userid:groupid)
    ODefaultUser=mailnull

    I'm so confused, but I feel like I'm really close to the end!!! :)

    Thanks again
    Genevieve
  • Mark Sapiro at Mar 15, 2005 at 6:31 pm

    Genevieve Buri wrote:
    I reconfigured mailman with --with-mail-gid=mailman.
    But it didn't do nothing, same mistake...was it mailnull ?
    Because in sendmail.cf, I see :

    **this is in comment**
    default UID (can be username or userid:groupid)
    ODefaultUser=mailnull
    If you're going to fix this by rerunning configure, you need
    --with-mail-gid=mailnull to match the sendmail default.

    --
    Mark Sapiro <msapiro at value.net> The highway is for gamblers,
    San Francisco Bay Area, California better use your sense - B. Dylan
  • Genevieve Buri at Mar 15, 2005 at 6:46 pm
    Thank you for all your help, it worked :)

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postedMar 15, '05 at 1:22p
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