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FAQ
My puppet master server got torched so I'm rebuilding - ubuntu 12.04.2 LTS.

After fiddling / tweaking / reading docs<http://docs.puppetlabs.com/guides/passenger.html>for hours now and I am reduced to hair-pulling frustration.

I'm endeavoring to install 3.1.1 (3.0.2 on the old server) and I'm getting "Ruby
(Rack) application could not be started<http://thinkwelldesigns.com/errors2.html>"
errors. I updated my config.ru <http://thinkwelldesigns.com/config.txt>file with the 3.1
source<https://github.com/puppetlabs/puppet/blob/master/ext/rack/files/config.ru>
.

1. I'm not getting errors in the /var/log/apache2/errors.log as the error
message hints I should.
2. I tried my certs from my backup.
3. I tried recreating server certs, but no change.

I don't manage my puppet master with puppet, so I came on this discovery
very late. For whatever it's worth.

1. Installed puppet agent on the puppet master.
2. Ran puppet agent -t to generate an agent certificate
3. Get this error:

Error: Could not request certificate: Error 500 on SERVER: <!DOCTYPE HTML
PUBLIC "-//IETF//DTD HTML 2.0//EN">
<html><head>
<title>500 Internal Server Error</title>
</head><body>
<h1>Internal Server Error</h1>
<p>The server encountered an internal error or
misconfiguration and was unable to complete
your request.</p>
<p>Please contact the server administrator,
[no address given] and inform them of the time the error occurred,
and anything you might have done that may have
caused the error.</p>
<p>More information about this error may be available
in the server error log.</p>
<hr>
<address>Apache/2.2.22 (Ubuntu) Server at puppet Port 8140</address>
</body></html>


here is my gem list which shows rack is installed.
*** LOCAL GEMS ***

activemodel (3.2.13)
activerecord (3.2.13)
activesupport (3.2.13)
arel (3.0.2)
builder (3.0.4)
daemon_controller (1.1.2)
fastthread (1.0.7)
i18n (0.6.1)
multi_json (1.7.2)
passenger (3.0.19)
rack (1.5.2)
rake (10.0.4)
tzinfo (0.3.37)

Many thanks for your assistance. I'm about maxed out. :-(

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  • Ramin K at Mar 26, 2013 at 3:05 am ⇧

    On 3/25/2013 7:04 PM, thinkwell wrote:
    My puppet master server got torched so I'm rebuilding - ubuntu 12.04.2 LTS.

    After fiddling / tweaking / reading docs
    <http://docs.puppetlabs.com/guides/passenger.html> for hours now and I
    am reduced to hair-pulling frustration.

    I'm endeavoring to install 3.1.1 (3.0.2 on the old server) and I'm
    getting "Ruby (Rack) application could not be started
    <http://thinkwelldesigns.com/errors2.html>" errors. I updated my
    config.ru <http://thinkwelldesigns.com/config.txt> file with the 3.1
    source
    <https://github.com/puppetlabs/puppet/blob/master/ext/rack/files/config.ru>.

    1. I'm not getting errors in the /var/log/apache2/errors.log as the
    error message hints I should.
    2. I tried my certs from my backup.
    3. I tried recreating server certs, but no change.

    I don't manage my puppet master with puppet, so I came on this discovery
    very late. For whatever it's worth.

    1. Installed puppet agent on the puppet master.
    2. Ran puppet agent -t to generate an agent certificate
    3. Get this error:

    Error: Could not request certificate: Error 500 on SERVER: <!DOCTYPE
    HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
    <html><head>
    <title>500 Internal Server Error</title>
    </head><body>
    <h1>Internal Server Error</h1>
    <p>The server encountered an internal error or
    misconfiguration and was unable to complete
    your request.</p>
    <p>Please contact the server administrator,
    [no address given] and inform them of the time the error occurred,
    and anything you might have done that may have
    caused the error.</p>
    <p>More information about this error may be available
    in the server error log.</p>
    <hr>
    <address>Apache/2.2.22 (Ubuntu) Server at puppet Port 8140</address>
    </body></html>


    here is my gem list which shows rack is installed.
    *** LOCAL GEMS ***

    activemodel (3.2.13)
    activerecord (3.2.13)
    activesupport (3.2.13)
    arel (3.0.2)
    builder (3.0.4)
    daemon_controller (1.1.2)
    fastthread (1.0.7)
    i18n (0.6.1)
    multi_json (1.7.2)
    passenger (3.0.19)
    rack (1.5.2)
    rake (10.0.4)
    tzinfo (0.3.37)

    Many thanks for your assistance. I'm about maxed out. :-(
    Your gem listing makes me thing you've installed Ruby inside rvm, is
    that the case? If so, you'll need to install Puppet within the same Ruby
    as the one the passenger.so resides in and is configured in
    /etc/apache2/mod-enabled/passenger.{conf,load}

    fwiw, you may find it simpler to use the distro packages though I would
    pull in the official Passenger 3.x repo from apt.brightbox.net as well
    as apt.puppetlabs.com

    Ramin

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  • Thinkwell at Mar 26, 2013 at 12:59 pm ⇧
    Hello Ramin. Thanks for your reply. I didn't install rvm, I'm only using
    system ruby. Regarding the use of gems vs puppet repositories, well, I
    installed Puppet from the official apt repos but I wasn't aware that
    passenger can be installed from there as well. If that's the case, why is
    the documentation <http://docs.puppetlabs.com/guides/passenger.html>so out
    of date?

    I removed all my gems, installed puppetmaster-passenger & ruby-rack from
    apt, and get this output (Grrrr):

    Setting up ruby-rack (1.3.5-1) ...
    Setting up librack-ruby (1.3.5-1) ...
    Setting up libapache2-mod-passenger (2.2.11debian-2) ...
    Setting up puppetmaster-passenger (3.1.1-1puppetlabs1) ...
    Module ssl already enabled
    Module headers already enabled
    Enabling site puppetmaster.
    To activate the new configuration, you need to run:
    service apache2 reload
    Syntax error on line 3 of /etc/apache2/sites-enabled/puppetmaster:
    Invalid command 'PassengerHighPerformance', perhaps misspelled or defined
    by a module not included in the server configuration
    Action 'configtest' failed.
    The Apache error log may have more information.
    ...fail!
    invoke-rc.d: initscript apache2, action "restart" failed.
    dpkg: error processing puppetmaster-passenger (--configure):
    subprocess installed post-installation script returned error exit status 1
    Errors were encountered while processing:
    puppetmaster-passenger

    *
    What is the recommended way to configure Puppet 3.1.1 with Apache!!?*
    On Monday, March 25, 2013 11:05:14 PM UTC-4, Ramin K wrote:
    On 3/25/2013 7:04 PM, thinkwell wrote:
    My puppet master server got torched so I'm rebuilding - ubuntu 12.04.2 LTS.
    After fiddling / tweaking / reading docs
    <http://docs.puppetlabs.com/guides/passenger.html> for hours now and I
    am reduced to hair-pulling frustration.

    I'm endeavoring to install 3.1.1 (3.0.2 on the old server) and I'm
    getting "Ruby (Rack) application could not be started
    <http://thinkwelldesigns.com/errors2.html>" errors. I updated my
    config.ru <http://thinkwelldesigns.com/config.txt> file with the 3.1
    source
    <
    https://github.com/puppetlabs/puppet/blob/master/ext/rack/files/config.ru>.
    1. I'm not getting errors in the /var/log/apache2/errors.log as the
    error message hints I should.
    2. I tried my certs from my backup.
    3. I tried recreating server certs, but no change.

    I don't manage my puppet master with puppet, so I came on this discovery
    very late. For whatever it's worth.

    1. Installed puppet agent on the puppet master.
    2. Ran puppet agent -t to generate an agent certificate
    3. Get this error:

    Error: Could not request certificate: Error 500 on SERVER: <!DOCTYPE
    HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
    <html><head>
    <title>500 Internal Server Error</title>
    </head><body>
    <h1>Internal Server Error</h1>
    <p>The server encountered an internal error or
    misconfiguration and was unable to complete
    your request.</p>
    <p>Please contact the server administrator,
    [no address given] and inform them of the time the error occurred,
    and anything you might have done that may have
    caused the error.</p>
    <p>More information about this error may be available
    in the server error log.</p>
    <hr>
    <address>Apache/2.2.22 (Ubuntu) Server at puppet Port 8140</address>
    </body></html>


    here is my gem list which shows rack is installed.
    *** LOCAL GEMS ***

    activemodel (3.2.13)
    activerecord (3.2.13)
    activesupport (3.2.13)
    arel (3.0.2)
    builder (3.0.4)
    daemon_controller (1.1.2)
    fastthread (1.0.7)
    i18n (0.6.1)
    multi_json (1.7.2)
    passenger (3.0.19)
    rack (1.5.2)
    rake (10.0.4)
    tzinfo (0.3.37)

    Many thanks for your assistance. I'm about maxed out. :-(
    Your gem listing makes me thing you've installed Ruby inside rvm, is
    that the case? If so, you'll need to install Puppet within the same Ruby
    as the one the passenger.so resides in and is configured in
    /etc/apache2/mod-enabled/passenger.{conf,load}

    fwiw, you may find it simpler to use the distro packages though I would
    pull in the official Passenger 3.x repo from apt.brightbox.net as well
    as apt.puppetlabs.com

    Ramin
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  • Ramin K at Mar 26, 2013 at 5:35 pm ⇧

    On 3/26/2013 5:59 AM, thinkwell wrote:
    Hello Ramin. Thanks for your reply. I didn't install rvm, I'm only using
    system ruby. Regarding the use of gems vs puppet repositories, well, I
    installed Puppet from the official apt repos but I wasn't aware that
    passenger can be installed from there as well. If that's the case, why
    is the documentation
    <http://docs.puppetlabs.com/guides/passenger.html>so out of date?

    I removed all my gems, installed puppetmaster-passenger & ruby-rack from
    apt, and get this output (Grrrr):

    Setting up ruby-rack (1.3.5-1) ...
    Setting up librack-ruby (1.3.5-1) ...
    Setting up libapache2-mod-passenger (2.2.11debian-2) ...
    Setting up puppetmaster-passenger (3.1.1-1puppetlabs1) ...
    Module ssl already enabled
    Module headers already enabled
    Enabling site puppetmaster.
    To activate the new configuration, you need to run:
    service apache2 reload
    Syntax error on line 3 of /etc/apache2/sites-enabled/puppetmaster:
    Invalid command 'PassengerHighPerformance', perhaps misspelled or
    defined by a module not included in the server configuration
    Action 'configtest' failed.
    The Apache error log may have more information.
    ...fail!
    invoke-rc.d: initscript apache2, action "restart" failed.
    dpkg: error processing puppetmaster-passenger (--configure):
    subprocess installed post-installation script returned error exit status 1
    Errors were encountered while processing:
    puppetmaster-passenger

    *
    What is the recommended way to configure Puppet 3.1.1 with Apache!!?*
    Two things.

    You can get Passenger 3.0.19 from here, http://apt.brightbox.net/ though
    you'll need to the key dance outlined here,
    http://wiki.brightbox.co.uk/docs:brightboxaptrepository

    I recommend Passenger 3.x for all the reasons here,
    https://ask.puppetlabs.com/question/468/should-i-run-my-puppet-master-under-passenger-30x-or-22x/

    However in your current case I'd make sure that the Passenger module has
    been enabled. When Apache thinks a command is invalid it's almost always
    that the module the command is meant to config is not enabled or loaded.

    Ramin

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  • Thinkwell at Mar 26, 2013 at 7:11 pm ⇧
    Still no luck. Installed from gems, installed from Puppet Apt, installed
    from brightbox. Some thing must be busted for each one. Puppet runs always
    generating scads of errors <http://thinkwelldesigns.com/errors2.html>.

    Is Passenger enabled? I had to create these files manually since the
    packages from brightbox didn't. I guess the settings are correct....

    Contents of /etc/apache2/mods-available/passenger.conf:
    PassengerRoot /usr/lib/ruby/1.8/phusion_passenger
    PassengerRuby /usr/bin/ruby1.8

    Contents of /etc/apache2/mods-available/passenger.load:
    LoadModule passenger_module /usr/lib/apache2/modules/mod_passenger.so

    This. Is. Getting. To. Be. One. *S**creeeeaaaammmmming.* Pain.

    Thanks for your help Ramin, but why oh why can't we have up-to-date
    documentation that gives correct step-by-step installation directions? How
    esoteric does this have to be?
    On Tuesday, March 26, 2013 1:35:19 PM UTC-4, Ramin K wrote:


    However in your current case I'd make sure that the Passenger module has
    been enabled. When Apache thinks a command is invalid it's almost always
    that the module the command is meant to config is not enabled or loaded.

    Ramin
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  • Felix Frank at Apr 2, 2013 at 11:54 am ⇧
    Hi,
    On 03/26/2013 08:11 PM, thinkwell wrote:
    Puppet runs always generating scads of errors
    <http://thinkwelldesigns.com/errors2.html>.Is Passenger enabled?
    Well, the error is titled with "Passanger" so I'd say yes ;)

    The error also advises to check the webservers's logfiles. Have you?

    If apache logs aren't helpful, there may be something on the puppet side
    of things. Rack applications may do some logging of their own.
    This. Is. Getting. To. Be. One. *S**creeeeaaaammmmming.*Pain. Dude.
    Thanks for your help Ramin, but why oh why can't we have up-to-date
    documentation that gives correct step-by-step installation directions?
    How esoteric does this have to be?
    I've found that ruby applications can be made to be very portable, but
    the more so if you do *everything* the intended ruby way. With the
    different OS environments, there are lots of half-assed compromises
    (e.g. install some software through packages, others through gems etc.)
    and the howto's will often reflect the respective author's personal
    preference with regards to the respective details. Also, they want to
    keep things simple between differen OS releases.

    Long story short, I concur that in Debian (Ubuntu propably the same),
    getting Passenger via packages is a better choice than gems. I cannot
    comment on 3.x vs. 2.x, but I've seen good mileage with the stock Debian
    packages for apache/passenger (not tried a 3.x master yet, though).

    Sadly that won't match the docs exactly, but I think this should be
    painless enough:
    - start from scratch
    - get the components via apt
    - apply the configs from the howto as best you can
    - clean up the leftover errors from the discrepancies

    HTH,
    Felix

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  • Ken Barber at Apr 2, 2013 at 12:08 pm ⇧
    This is me installing a puppetmaster for Ubuntu with the bog-standard
    apt repos the other day - took less than 5 minutes:

    https://gist.github.com/kbarber/5209267

    As you can see it was pretty straight-forward (apt-get install
    puppetmaster-passenger, more or less) - note this was a clean Ubuntu
    12.04 installation, so do start fresh as Felix suggests. I haven't got
    a gist of an installation with the puppetlabs repos recently, but it
    should be similar - only include the Puppetlabs repos first:

    http://docs.puppetlabs.com/guides/puppetlabs_package_repositories.html#for-debian-and-ubuntu

    The puppetlabs repos will give you the latest version of Puppet which
    is probably the way to go.

    Note I never:

    * Installed passenger from brightbox
    * Installed using any gems
    * Made any manual changes (at least not with my basic setup, your
    mileage may vary)

    So either use the stuff hosted by Ubuntu, or by PL and you should be
    good. Let us know how you go.

    ken.

    On Tue, Apr 2, 2013 at 12:54 PM, Felix Frank
    wrote:
    Hi,
    On 03/26/2013 08:11 PM, thinkwell wrote:
    Puppet runs always generating scads of errors
    <http://thinkwelldesigns.com/errors2.html>.Is Passenger enabled?
    Well, the error is titled with "Passanger" so I'd say yes ;)

    The error also advises to check the webservers's logfiles. Have you?

    If apache logs aren't helpful, there may be something on the puppet side
    of things. Rack applications may do some logging of their own.
    This. Is. Getting. To. Be. One. *S**creeeeaaaammmmming.*Pain. Dude.
    Thanks for your help Ramin, but why oh why can't we have up-to-date
    documentation that gives correct step-by-step installation directions?
    How esoteric does this have to be?
    I've found that ruby applications can be made to be very portable, but
    the more so if you do *everything* the intended ruby way. With the
    different OS environments, there are lots of half-assed compromises
    (e.g. install some software through packages, others through gems etc.)
    and the howto's will often reflect the respective author's personal
    preference with regards to the respective details. Also, they want to
    keep things simple between differen OS releases.

    Long story short, I concur that in Debian (Ubuntu propably the same),
    getting Passenger via packages is a better choice than gems. I cannot
    comment on 3.x vs. 2.x, but I've seen good mileage with the stock Debian
    packages for apache/passenger (not tried a 3.x master yet, though).

    Sadly that won't match the docs exactly, but I think this should be
    painless enough:
    - start from scratch
    - get the components via apt
    - apply the configs from the howto as best you can
    - clean up the leftover errors from the discrepancies

    HTH,
    Felix

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  • Nikola Petrov at Apr 2, 2013 at 1:57 pm ⇧
    Yep. Sometimes I even wonder why are people considering other options.
    By default I installed the packages from puppetlabs and I have forgotten
    about it.

    P.S. I even think that puppetDB should install with postgresql by
    default. It scales better debugging is much better and maintenance too.

    Best, Nikola
    On Tue, Apr 02, 2013 at 01:08:29PM +0100, Ken Barber wrote:
    This is me installing a puppetmaster for Ubuntu with the bog-standard
    apt repos the other day - took less than 5 minutes:

    https://gist.github.com/kbarber/5209267

    As you can see it was pretty straight-forward (apt-get install
    puppetmaster-passenger, more or less) - note this was a clean Ubuntu
    12.04 installation, so do start fresh as Felix suggests. I haven't got
    a gist of an installation with the puppetlabs repos recently, but it
    should be similar - only include the Puppetlabs repos first:

    http://docs.puppetlabs.com/guides/puppetlabs_package_repositories.html#for-debian-and-ubuntu

    The puppetlabs repos will give you the latest version of Puppet which
    is probably the way to go.

    Note I never:

    * Installed passenger from brightbox
    * Installed using any gems
    * Made any manual changes (at least not with my basic setup, your
    mileage may vary)

    So either use the stuff hosted by Ubuntu, or by PL and you should be
    good. Let us know how you go.

    ken.

    On Tue, Apr 2, 2013 at 12:54 PM, Felix Frank
    wrote:
    Hi,
    On 03/26/2013 08:11 PM, thinkwell wrote:
    Puppet runs always generating scads of errors
    <http://thinkwelldesigns.com/errors2.html>.Is Passenger enabled?
    Well, the error is titled with "Passanger" so I'd say yes ;)

    The error also advises to check the webservers's logfiles. Have you?

    If apache logs aren't helpful, there may be something on the puppet side
    of things. Rack applications may do some logging of their own.
    This. Is. Getting. To. Be. One. *S**creeeeaaaammmmming.*Pain. Dude.
    Thanks for your help Ramin, but why oh why can't we have up-to-date
    documentation that gives correct step-by-step installation directions?
    How esoteric does this have to be?
    I've found that ruby applications can be made to be very portable, but
    the more so if you do *everything* the intended ruby way. With the
    different OS environments, there are lots of half-assed compromises
    (e.g. install some software through packages, others through gems etc.)
    and the howto's will often reflect the respective author's personal
    preference with regards to the respective details. Also, they want to
    keep things simple between differen OS releases.

    Long story short, I concur that in Debian (Ubuntu propably the same),
    getting Passenger via packages is a better choice than gems. I cannot
    comment on 3.x vs. 2.x, but I've seen good mileage with the stock Debian
    packages for apache/passenger (not tried a 3.x master yet, though).

    Sadly that won't match the docs exactly, but I think this should be
    painless enough:
    - start from scratch
    - get the components via apt
    - apply the configs from the howto as best you can
    - clean up the leftover errors from the discrepancies

    HTH,
    Felix

    --
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postedMar 26, '13 at 2:04a
activeApr 2, '13 at 1:57p
posts8
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websitepuppetlabs.com

5 users in discussion

Thinkwell: 3 posts Ramin K: 2 posts Nikola Petrov: 1 post Ken Barber: 1 post Felix Frank: 1 post

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