FAQ
Recently issues (like [1]) are starting to appear on the project issue
tracker which refer to a no-public-access site for some unknown (to
the rest of us), yet presumably related to the issue information.
Sometimes the publicly visible part is obviously just a non sufficient
per se comment about the real, but non publicly accessible part (eg.
[2]).

I'm sure no bad intent is behind this, still IMHO this practice is not
okay for an open source project (having an active community outside of
Google) and should be stopped.

   [1]: https://code.google.com/p/go/issues/detail?id=5867
   [2]: https://code.google.com/p/go/issues/detail?id=5851

-j

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  • Russ Cox at Jul 12, 2013 at 11:53 am

    On Fri, Jul 12, 2013 at 3:57 AM, Jan Mercl wrote:

    Recently issues (like [1]) are starting to appear on the project issue
    tracker which refer to a no-public-access site for some unknown (to
    the rest of us), yet presumably related to the issue information.
    Sometimes the publicly visible part is obviously just a non sufficient
    per se comment about the real, but non publicly accessible part (eg.
    [2]).

    I'm sure no bad intent is behind this, still IMHO this practice is not
    okay for an open source project (having an active community outside of
    Google) and should be stopped.

    [1]: https://code.google.com/p/go/issues/detail?id=5867
    [2]: https://code.google.com/p/go/issues/detail?id=5851

    Yes. Apologies for that. These are generated by the "Send feedback" link
    you see on most pages on golang.org (though not the home page; see the
    upper right corner of http://golang.org/doc/ for an example). This is the
    same feedback mechanism that Gmail uses if you click the gear and choose
    'Send feedback'. There's more information about what users see at
    http://www.google.com/tools/feedback/intl/en/learnmore.html.

    We are experimenting with this as a way to gather reports about problems
    with the golang.org web site. So far it seems to be working: we've received
    reports about and fixed a bunch of tiny things that people probably
    wouldn't have bothered to file issues about (maybe even from people who
    don't know where the issue tracker is) but that are still worth fixing.

    Unfortunately, we have no way today to make the reports directly viewable
    by people outside Google. I wish we did, but we don't. For now, the first
    step for any such report must be that someone at Google has to view the
    report and update the issue with a better summary. That would need to
    happen no matter what, it's just that right now only people at Google can
    do that part. I agree that this is not ideal for an open source project,
    but it seems better than not getting these reports at all. It is possible
    that we'll be able to make the raw feedback directly viewable later, but I
    can't promise that.

    Of course, we could instead send all the feedback issues to a non-public
    email address or a non-public issue tracker, but since the usual response
    is to turn them into public issues, it is easier if they are in the issue
    tracker from the start. You can see examples of the conversions at:

    golang.org/issue/5867
    golang.org/issue/5868
    golang.org/issue/5869

    Perhaps we can have the newly created and not yet fixed up issues be marked
    with a label that we filter out of the usual results.

    Russ

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postedJul 12, '13 at 7:57a
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Russ Cox: 1 post Jan Mercl: 1 post

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