Found the solution on metalink for this today after running into this issue:
Port Clash On Port 10000 For [Emagent.Exe] With Backup Exec Remote Agent (Doc ID 1266570.1)

=== ODM Cause Determination ===

The issue is caused by the following setup: This port is used by a DHTML server that was implemented to support beacons.


=== ODM Solution / Action Plan ===

Edit the file %ORACLE_HOME%/bin/commonenv.bat

set EMPERLOHBIN=perl\5.8.3\bin\MSWin32-x86-multi-thread

Save and close the file.

Restart the dbconsole and confirm that the port 10000 is no longer in use by any emagent.exe.

(Add the set EMAGENT_DHTML_PORT001 line)

Chris Taylor
Sr. Oracle DBA
Ingram Barge Company
Nashville, TN 37205

"Quality is never an accident; it is always the result of intelligent effort."
-- John Ruskin (English Writer 1819-1900)

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RE: Port for emagent.exe

* From: "Jiang, Lu" <Lu.Jiang@xxxxxxxxxxxx>
* To: oracle-l@xxxxxxxxxxxxx
* Date: Thu, 24 Jun 2010 18:05:06 -0400

Tested on different target machines, I found that em agent would use two

port when it started, one is the default port and the other is 10000 if

it is not be used. If 10000 is already used by other process, then em

agent would pick another port.

From: oracle-l-bounce@xxxxxxxxxxxxx

On Behalf Of Jiang, Lu

Sent: Thursday, June 24, 2010 4:12 PM

To: Niall Litchfield; bgblanch@xxxxxxxxx

Cc: oracle-l@xxxxxxxxxxxxx

Subject: RE: Port for emagent.exe

Thanks Nial. The port in port.ini is the default one 3872. I know it

sounds weird, but the network tool showed that emagent.exe was using


I did a test and would also be our current temporary solution. Stopped

em agent, then Backup exec service was able to start with port 10000.

Then started em agent again, it started with a different port. Could

you let me know what diagnosis utility could be used for this? The EM

agent client is and the target database is



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