I wish these marketing planks would understand, we are not all 12 years
old and not impressed by few sliding menu bars! It's awfully slow,
horrible, nasty flash animation mess that should be put out of it's
On Behalf Of Mark W. Farnham
Sent: 09 July 2009 15:26
To: vandreev_at_gmail.com; 'Oracle-L Group'
Subject: RE: Flash-only MetaLink :-(
Your time lost and trouble encountered are as well defined by flash only
metalink (also called my oracle support, as in I wish it weren't mine)
as they are by the advertising and marketing scrolls in oxymoronically
named Universal Installer.
Do some people find value in the pizzazz? I don't have any evidence that
they do, but I suppose someone might like it, and it does sometimes make
it hard to discern whether you are waiting for an slow retrieval
response or for some picture to paint.
Call me a luddite, but I want MY Oracle Support to focus on being easy
to navigate and quick with responses. Now I don't really have a
technical problem letting hackable flash onto my machines. I'm just
disappointed I have to open yet another area of mandatory patch updates
through the firewall. (I don't like active-x either, are you surprised?)
But in your case, and I'm sure many others, there is an actual
impediment to using support. That is not a rant, that is a troubling
On Behalf Of Vladimir Andreev
Sent: Thursday, July 09, 2009 9:42 AM
To: Oracle-L Group
Subject: Flash-only MetaLink :-(
Apologies for the rant, but am I the only one with a problem caused by
It turns out My Oracle Support is not supported on (for example) HP-UX
B.11.11 (no Flash 9 for HP-UX), and that's what I have to use at work.
A strange decision by Oracle, to say the least. What's next - Knowledge
Base notes will only be available in Word format, maybe?
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