FAQ
Thanks so much. I'll forward this full answer to our host tech support
folks.
Sally Scheer
----- Original Message -----
From: "Mark Sapiro" <msapiro at value.net>
To: "Sally K Scheer" <winerat at villagecorner.com>; <mailman-users at python.org>
Sent: Friday, July 28, 2006 7:05 PM
Subject: Re: [Mailman-Users] hit a bug problem solved

Sally K Scheer wrote:
The problem has been solved. Tech support discovered the solution on a
cpanel discussion list. Here's the solution that worked:

Which is probably a better place to be in the first place. See
<http://www.python.org/cgi-bin/faqw-mm.py?req=show&file=faq06.011.htp>.

"I found that the issue was an empty request.pck file in the list's
directory:

/usr/local/cpanel/3rdparty/mailman/lists/<listname>

I found that if you remove the request.pck file it is recreated when you
log
back in.

This is normal.

I am not exactly sure if this is a good solution or not, I'm not real sure
what the request.pck file does, but it is never very big (usually around
24
bytes).

request.pck contains information about the outstanding moderator
requests for the list. 24 bytes is 'empty' - it contains one 'version'
record.

I only had this issue on a couple of lists, and removing the 0 byte
request.pck file for those lists seemed to fix the issue and I am not
aware
of any further issues that came about because the file was deleted and
recreated. However, somebody else who is more aware of Mailman's inner
workings may know whether or not removing this file is a good or bad
idea."

If it is 0 bytes, removing it is probably a good idea.

While this solved the problem, it doesn't explain why it happened really.
I
wouldn't mind hearing something about that from the real experts.

I'm afraid this is a cPanel question. I've never heard of the standard
Mailman distribution creating a 0 length request.pck. Prior to Mailman
2.1.5, the file was a Python marshal named request.db, and there was
an issue when migrating from pre-2.1.5 to 2.1.5 in that there was no
request.pck and cron/checkdbs would mail the list admin/moderator a
daily reminder about "-1 moderator requests" but simply going to the
admindb page would create the request.pck and fix it. See
<http://www.python.org/cgi-bin/faqw-mm.py?req=show&file=faq03.038.htp>.

The '-1 requests' issue was fixed in our distribution in 2.1.6.

--
Mark Sapiro <msapiro at value.net> The highway is for gamblers,
San Francisco Bay Area, California better use your sense - B. Dylan





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postedJul 28, '06 at 9:52p
activeJul 29, '06 at 12:54a
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