FAQ
Andre,

If you use the Flash MOS, on the Service Requests page, click the
tiny pencil-like icon. You'll have the choice for "Feedback Only
(Non-Technical SRs)". If you use the HTML MOS, there's SR Type. You
won't miss it.

Oracle support should really work on something more useful, such as
searching inside your SR's. I wrote a program to do it and now have
to rewrite it. Emails sent to you about your SR used to have the
direct URL to the page. It no longer has it. The support developers
are so facinated by everything teenagers are excited about as to
forget their primary duty.

Yong Huang
On Thu, 11/19/09, Andre van Winssen wrote:

Hi Yong Huang,
Where did you see the non-technical SR's in MOS?


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