FAQ

[Tomcat-users] 503 error - service not available

Dave Filchak
Aug 4, 2011 at 2:29 am
Not sure what happened here. The app was working just fine until today.
I am getting a 503 Service temporarily unavailable error when trying to
connect to a tomcat site using Apache as the front end and mod_jk
connectors. I have verified that tomcat is running on the correct ports
using:netstat -atp | grep java. I see no errors in the message logs ( we
are on CentOS by the way ) but I do see:
[Wed Aug 03 18:49:24 2011] [15605:1199618400] [info] ajp_service::jk_ajp_common.c (2540): (exodus) sending request to tomcat failed (recoverable), because of error during request sending (attempt=2)
[Wed Aug 03 18:49:24 2011] [15605:1199618400] [error] ajp_service::jk_ajp_common.c (2559): (exodus) connecting to tomcat failed.
[Wed Aug 03 18:49:24 2011] exodus www.exodusdecoded.com 0.198512
[Wed Aug 03 18:49:24 2011] [15605:1199618400] [info] jk_handler::mod_jk.c (2618): Service error=-3 for worker=exodus
[Wed Aug 03 18:50:46 2011] [15851:1189128544] [info] jk_open_socket::jk_connect.c (622): connect to 174.122.30.18:8010 failed (errno=111)
[Wed Aug 03 18:50:46 2011] [15851:1189128544] [info] ajp_connect_to_endpoint::jk_ajp_common.c (959): Failed opening socket to (174.122.30.18:8010) (errno=111)
[Wed Aug 03 18:50:46 2011] [15851:1189128544] [error] ajp_send_request::jk_ajp_common.c (1585): (exodus) connecting to backend failed. Tomcat is probably not started or is listening on the wrong port (errno=111)
[Wed Aug 03 18:50:46 2011] [15851:1189128544] [info] ajp_service::jk_ajp_common.c (2540): (exodus) sending request to tomcat failed (recoverable), because of error during request sending (attempt=1)
[Wed Aug 03 18:50:46 2011] [15851:1189128544] [info] jk_open_socket::jk_connect.c (622): connect to 174.122.30.18:8010 failed (errno=111)
[Wed Aug 03 18:50:46 2011] [15851:1189128544] [info] ajp_connect_to_endpoint::jk_ajp_common.c (959): Failed opening socket to (174.122.30.18:8010) (errno=111)
[Wed Aug 03 18:50:46 2011] [15851:1189128544] [error] ajp_send_request::jk_ajp_common.c (1585): (exodus) connecting to backend failed. Tomcat is probably not started or is listening on the wrong port (errno=111)
[Wed Aug 03 18:50:46 2011] [15851:1189128544] [info] ajp_service::jk_ajp_common.c (2540): (exodus) sending request to tomcat failed (recoverable), because of error during request sending (attempt=2)
[Wed Aug 03 18:50:46 2011] [15851:1189128544] [error] ajp_service::jk_ajp_common.c (2559): (exodus) connecting to tomcat failed.
[Wed Aug 03 18:50:46 2011] exodus www.exodusdecoded.com 0.197989
[Wed Aug 03 18:50:46 2011] [15851:1189128544] [info] jk_handler::mod_jk.c (2618): Service error=-3 for worker=exodus
in the mod_jk.log file. Apache is running. I am stumped but really need
to get this back running if anyone out there is more experienced at
tomcat and apache connectors than I am, which wouldn't take much ;-)

Cheers,

Dave
reply

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7 responses

  • Igor Cicimov at Aug 4, 2011 at 2:39 am
    Obviously apache can't connect to tomcat. Any firewall/load balancer changes
    maybe done last night between apache and tomcat? Can you access tomcat apps
    bypassing apache? Can you telnet to tomcat server on the tomcat port from
    the apache? Any errors in the tomcat log? Have you tried restarting tomcat?


    Igor
    On Thu, Aug 4, 2011 at 12:28 PM, Dave Filchak wrote:


    Not sure what happened here. The app was working just fine until today. I
    am getting a 503 Service temporarily unavailable error when trying to
    connect to a tomcat site using Apache as the front end and mod_jk
    connectors. I have verified that tomcat is running on the correct ports
    using:netstat -atp | grep java. I see no errors in the message logs ( we are
    on CentOS by the way ) but I do see:
    [Wed Aug 03 18:49:24 2011] [15605:1199618400] [info]
    ajp_service::jk_ajp_common.c (2540): (exodus) sending request to tomcat
    failed (recoverable), because of error during request sending (attempt=2)
    [Wed Aug 03 18:49:24 2011] [15605:1199618400] [error]
    ajp_service::jk_ajp_common.c (2559): (exodus) connecting to tomcat failed.
    [Wed Aug 03 18:49:24 2011] exodus www.exodusdecoded.com 0.198512
    [Wed Aug 03 18:49:24 2011] [15605:1199618400] [info] jk_handler::mod_jk.c
    (2618): Service error=-3 for worker=exodus
    [Wed Aug 03 18:50:46 2011] [15851:1189128544] [info]
    jk_open_socket::jk_connect.c (622): connect to 174.122.30.18:8010 failed
    (errno=111)
    [Wed Aug 03 18:50:46 2011] [15851:1189128544] [info]
    ajp_connect_to_endpoint::jk_**ajp_common.c (959): Failed opening socket to
    (174.122.30.18:8010) (errno=111)
    [Wed Aug 03 18:50:46 2011] [15851:1189128544] [error]
    ajp_send_request::jk_ajp_**common.c (1585): (exodus) connecting to backend
    failed. Tomcat is probably not started or is listening on the wrong port
    (errno=111)
    [Wed Aug 03 18:50:46 2011] [15851:1189128544] [info]
    ajp_service::jk_ajp_common.c (2540): (exodus) sending request to tomcat
    failed (recoverable), because of error during request sending (attempt=1)
    [Wed Aug 03 18:50:46 2011] [15851:1189128544] [info]
    jk_open_socket::jk_connect.c (622): connect to 174.122.30.18:8010 failed
    (errno=111)
    [Wed Aug 03 18:50:46 2011] [15851:1189128544] [info]
    ajp_connect_to_endpoint::jk_**ajp_common.c (959): Failed opening socket to
    (174.122.30.18:8010) (errno=111)
    [Wed Aug 03 18:50:46 2011] [15851:1189128544] [error]
    ajp_send_request::jk_ajp_**common.c (1585): (exodus) connecting to backend
    failed. Tomcat is probably not started or is listening on the wrong port
    (errno=111)
    [Wed Aug 03 18:50:46 2011] [15851:1189128544] [info]
    ajp_service::jk_ajp_common.c (2540): (exodus) sending request to tomcat
    failed (recoverable), because of error during request sending (attempt=2)
    [Wed Aug 03 18:50:46 2011] [15851:1189128544] [error]
    ajp_service::jk_ajp_common.c (2559): (exodus) connecting to tomcat failed.
    [Wed Aug 03 18:50:46 2011] exodus www.exodusdecoded.com 0.197989
    [Wed Aug 03 18:50:46 2011] [15851:1189128544] [info] jk_handler::mod_jk.c
    (2618): Service error=-3 for worker=exodus
    in the mod_jk.log file. Apache is running. I am stumped but really need to
    get this back running if anyone out there is more experienced at tomcat and
    apache connectors than I am, which wouldn't take much ;-)

    Cheers,

    Dave
  • Pid at Aug 4, 2011 at 9:32 am

    On 04/08/2011 03:38, Igor Cicimov wrote:
    Obviously apache can't connect to tomcat. Any firewall/load balancer changes
    maybe done last night between apache and tomcat? Can you access tomcat apps
    bypassing apache? Can you telnet to tomcat server on the tomcat port from
    the apache? Any errors in the tomcat log? Have you tried restarting tomcat?
    +1

    What changed on the system(s)?

    How do you know Tomcat is actually running?

    What is in the Tomcat logs for the period immediately before and after
    it stopped working?


    p
    On Thu, Aug 4, 2011 at 12:28 PM, Dave Filchak wrote:


    Not sure what happened here. The app was working just fine until today. I
    am getting a 503 Service temporarily unavailable error when trying to
    connect to a tomcat site using Apache as the front end and mod_jk
    connectors. I have verified that tomcat is running on the correct ports
    using:netstat -atp | grep java. I see no errors in the message logs ( we are
    on CentOS by the way ) but I do see:
    [Wed Aug 03 18:49:24 2011] [15605:1199618400] [info]
    ajp_service::jk_ajp_common.c (2540): (exodus) sending request to tomcat
    failed (recoverable), because of error during request sending (attempt=2)
    [Wed Aug 03 18:49:24 2011] [15605:1199618400] [error]
    ajp_service::jk_ajp_common.c (2559): (exodus) connecting to tomcat failed.
    [Wed Aug 03 18:49:24 2011] exodus www.exodusdecoded.com 0.198512
    [Wed Aug 03 18:49:24 2011] [15605:1199618400] [info] jk_handler::mod_jk.c
    (2618): Service error=-3 for worker=exodus
    [Wed Aug 03 18:50:46 2011] [15851:1189128544] [info]
    jk_open_socket::jk_connect.c (622): connect to 174.122.30.18:8010 failed
    (errno=111)
    [Wed Aug 03 18:50:46 2011] [15851:1189128544] [info]
    ajp_connect_to_endpoint::jk_**ajp_common.c (959): Failed opening socket to
    (174.122.30.18:8010) (errno=111)
    [Wed Aug 03 18:50:46 2011] [15851:1189128544] [error]
    ajp_send_request::jk_ajp_**common.c (1585): (exodus) connecting to backend
    failed. Tomcat is probably not started or is listening on the wrong port
    (errno=111)
    [Wed Aug 03 18:50:46 2011] [15851:1189128544] [info]
    ajp_service::jk_ajp_common.c (2540): (exodus) sending request to tomcat
    failed (recoverable), because of error during request sending (attempt=1)
    [Wed Aug 03 18:50:46 2011] [15851:1189128544] [info]
    jk_open_socket::jk_connect.c (622): connect to 174.122.30.18:8010 failed
    (errno=111)
    [Wed Aug 03 18:50:46 2011] [15851:1189128544] [info]
    ajp_connect_to_endpoint::jk_**ajp_common.c (959): Failed opening socket to
    (174.122.30.18:8010) (errno=111)
    [Wed Aug 03 18:50:46 2011] [15851:1189128544] [error]
    ajp_send_request::jk_ajp_**common.c (1585): (exodus) connecting to backend
    failed. Tomcat is probably not started or is listening on the wrong port
    (errno=111)
    [Wed Aug 03 18:50:46 2011] [15851:1189128544] [info]
    ajp_service::jk_ajp_common.c (2540): (exodus) sending request to tomcat
    failed (recoverable), because of error during request sending (attempt=2)
    [Wed Aug 03 18:50:46 2011] [15851:1189128544] [error]
    ajp_service::jk_ajp_common.c (2559): (exodus) connecting to tomcat failed.
    [Wed Aug 03 18:50:46 2011] exodus www.exodusdecoded.com 0.197989
    [Wed Aug 03 18:50:46 2011] [15851:1189128544] [info] jk_handler::mod_jk.c
    (2618): Service error=-3 for worker=exodus
    in the mod_jk.log file. Apache is running. I am stumped but really need to
    get this back running if anyone out there is more experienced at tomcat and
    apache connectors than I am, which wouldn't take much ;-)

    Cheers,

    Dave

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  • Brendon at Aug 4, 2011 at 8:39 pm

    On 08/04/2011 04:31 AM, Pid wrote:
    On 04/08/2011 03:38, Igor Cicimov wrote:
    Obviously apache can't connect to tomcat. Any firewall/load balancer changes
    maybe done last night between apache and tomcat? Can you access tomcat apps
    bypassing apache? Can you telnet to tomcat server on the tomcat port from
    the apache? Any errors in the tomcat log? Have you tried restarting tomcat?
    +1

    What changed on the system(s)?

    How do you know Tomcat is actually running?

    What is in the Tomcat logs for the period immediately before and after
    it stopped working?


    p
    On Thu, Aug 4, 2011 at 12:28 PM, Dave Filchakwrote:
    Not sure what happened here. The app was working just fine until today. I
    am getting a 503 Service temporarily unavailable error when trying to
    connect to a tomcat site using Apache as the front end and mod_jk
    connectors. I have verified that tomcat is running on the correct ports
    using:netstat -atp | grep java. I see no errors in the message logs ( we are
    on CentOS by the way ) but I do see:
    [Wed Aug 03 18:49:24 2011] [15605:1199618400] [info]
    ajp_service::jk_ajp_common.c (2540): (exodus) sending request to tomcat
    failed (recoverable), because of error during request sending (attempt=2)
    [Wed Aug 03 18:49:24 2011] [15605:1199618400] [error]
    ajp_service::jk_ajp_common.c (2559): (exodus) connecting to tomcat failed.
    [Wed Aug 03 18:49:24 2011] exodus www.exodusdecoded.com 0.198512
    [Wed Aug 03 18:49:24 2011] [15605:1199618400] [info] jk_handler::mod_jk.c
    (2618): Service error=-3 for worker=exodus
    [Wed Aug 03 18:50:46 2011] [15851:1189128544] [info]
    jk_open_socket::jk_connect.c (622): connect to 174.122.30.18:8010 failed
    (errno=111)
    [Wed Aug 03 18:50:46 2011] [15851:1189128544] [info]
    ajp_connect_to_endpoint::jk_**ajp_common.c (959): Failed opening socket to
    (174.122.30.18:8010) (errno=111)
    [Wed Aug 03 18:50:46 2011] [15851:1189128544] [error]
    ajp_send_request::jk_ajp_**common.c (1585): (exodus) connecting to backend
    failed. Tomcat is probably not started or is listening on the wrong port
    (errno=111)
    [Wed Aug 03 18:50:46 2011] [15851:1189128544] [info]
    ajp_service::jk_ajp_common.c (2540): (exodus) sending request to tomcat
    failed (recoverable), because of error during request sending (attempt=1)
    [Wed Aug 03 18:50:46 2011] [15851:1189128544] [info]
    jk_open_socket::jk_connect.c (622): connect to 174.122.30.18:8010 failed
    (errno=111)
    [Wed Aug 03 18:50:46 2011] [15851:1189128544] [info]
    ajp_connect_to_endpoint::jk_**ajp_common.c (959): Failed opening socket to
    (174.122.30.18:8010) (errno=111)
    [Wed Aug 03 18:50:46 2011] [15851:1189128544] [error]
    ajp_send_request::jk_ajp_**common.c (1585): (exodus) connecting to backend
    failed. Tomcat is probably not started or is listening on the wrong port
    (errno=111)
    [Wed Aug 03 18:50:46 2011] [15851:1189128544] [info]
    ajp_service::jk_ajp_common.c (2540): (exodus) sending request to tomcat
    failed (recoverable), because of error during request sending (attempt=2)
    [Wed Aug 03 18:50:46 2011] [15851:1189128544] [error]
    ajp_service::jk_ajp_common.c (2559): (exodus) connecting to tomcat failed.
    [Wed Aug 03 18:50:46 2011] exodus www.exodusdecoded.com 0.197989
    [Wed Aug 03 18:50:46 2011] [15851:1189128544] [info] jk_handler::mod_jk.c
    (2618): Service error=-3 for worker=exodus
    in the mod_jk.log file. Apache is running. I am stumped but really need to
    get this back running if anyone out there is more experienced at tomcat and
    apache connectors than I am, which wouldn't take much ;-)

    Cheers,

    Dave
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    My apologies if I did not interpret this thread correctly, but
    maybe you could see if the Apache daemon is running by signing into root
    with "su -l" and running this command "service httpd status" if not
    active then run this command "service httpd start". From what I gether
    from this thread is sounds like the Apache web server is not active and
    the problem is not ApacheTomcat.

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  • Pid at Aug 4, 2011 at 9:07 pm

    On 04/08/2011 21:36, Brendon wrote:
    From what I gether from this thread is sounds like the Apache web server
    is not active and the problem is not ApacheTomcat.
    If HTTPD wasn't active there'd be nothing in the mod_jk log and no 503
    response...


    p

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  • Igor Cicimov at Aug 4, 2011 at 9:59 pm
    Anything in the system log? Running out of file descriptors maybe?

    Igor

    On Aug 5, 2011 7:07 AM, "Pid" wrote:

    On 04/08/2011 21:36, Brendon wrote: > From what I gether from this thread is
    sounds like the Apache ...
    If HTTPD wasn't active there'd be nothing in the mod_jk log and no 503
    response...

    p --------------------------------------------------------------------- To
    unsubscribe, e-mail: u...
  • Dave Filchak at Aug 4, 2011 at 2:25 pm
    No changes regarding firewall or load balancers. Tomcat and apache live
    on the same machine in this case.
    On 22/07/64 2:59 PM, Igor Cicimov wrote:
    Obviously apache can't connect to tomcat. Any firewall/load balancer changes
    maybe done last night between apache and tomcat? Can you access tomcat apps
    bypassing apache?
    There are, what appears to be three tomcat instances on this machine.
    One using 8080, one on 8180 and the other 8280. I cannot connect to any
    of these but the only one I care about is the one on 8180
    Can you telnet to tomcat server on the tomcat port from
    the apache?
    I have tried telneting to the host on all ports defined in server.xml
    and I can telnet to 8105 and 8205, the SHUTDOWN ports, but not 8005, and
    none of the others. The connector ports for this instance, the one I am
    concerned with are 8180 and 8443. The AJP connector port is 8010
    Any errors in the tomcat log? Have you tried restarting tomcat?
    I have tried and thought I was successful but I am now getting:

    java.net.ConnectException: Connection refused
    at java.net.PlainSocketImpl.socketConnect(Native Method)
    at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:333)
    at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:195)
    at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:182)
    at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:366)
    at java.net.Socket.connect(Socket.java:519)
    at java.net.Socket.connect(Socket.java:469)
    at java.net.Socket.(Socket.java:180)
    at org.apache.catalina.startup.Catalina.stopServer(Catalina.java:421)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at
    sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
    at
    sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:597)
    at org.apache.catalina.startup.Bootstrap.stopServer(Bootstrap.java:337)
    at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:415)

    when I try to shut it down.

    I hope I am giving you useful information. As I said, I am not an
    experienced tomcat admin. I inherited this site and am just trying to
    learn. Wish ?I didn't have to learn under these circumstances.

    Thanks

    Dave

    Igor

    On Thu, Aug 4, 2011 at 12:28 PM, Dave Filchakwrote:
    Not sure what happened here. The app was working just fine until today. I
    am getting a 503 Service temporarily unavailable error when trying to
    connect to a tomcat site using Apache as the front end and mod_jk
    connectors. I have verified that tomcat is running on the correct ports
    using:netstat -atp | grep java. I see no errors in the message logs ( we are
    on CentOS by the way ) but I do see:
    [Wed Aug 03 18:49:24 2011] [15605:1199618400] [info]
    ajp_service::jk_ajp_common.c (2540): (exodus) sending request to tomcat
    failed (recoverable), because of error during request sending (attempt=2)
    [Wed Aug 03 18:49:24 2011] [15605:1199618400] [error]
    ajp_service::jk_ajp_common.c (2559): (exodus) connecting to tomcat failed.
    [Wed Aug 03 18:49:24 2011] exodus www.exodusdecoded.com 0.198512
    [Wed Aug 03 18:49:24 2011] [15605:1199618400] [info] jk_handler::mod_jk.c
    (2618): Service error=-3 for worker=exodus
    [Wed Aug 03 18:50:46 2011] [15851:1189128544] [info]
    jk_open_socket::jk_connect.c (622): connect to 174.122.30.18:8010 failed
    (errno=111)
    [Wed Aug 03 18:50:46 2011] [15851:1189128544] [info]
    ajp_connect_to_endpoint::jk_**ajp_common.c (959): Failed opening socket to
    (174.122.30.18:8010) (errno=111)
    [Wed Aug 03 18:50:46 2011] [15851:1189128544] [error]
    ajp_send_request::jk_ajp_**common.c (1585): (exodus) connecting to backend
    failed. Tomcat is probably not started or is listening on the wrong port
    (errno=111)
    [Wed Aug 03 18:50:46 2011] [15851:1189128544] [info]
    ajp_service::jk_ajp_common.c (2540): (exodus) sending request to tomcat
    failed (recoverable), because of error during request sending (attempt=1)
    [Wed Aug 03 18:50:46 2011] [15851:1189128544] [info]
    jk_open_socket::jk_connect.c (622): connect to 174.122.30.18:8010 failed
    (errno=111)
    [Wed Aug 03 18:50:46 2011] [15851:1189128544] [info]
    ajp_connect_to_endpoint::jk_**ajp_common.c (959): Failed opening socket to
    (174.122.30.18:8010) (errno=111)
    [Wed Aug 03 18:50:46 2011] [15851:1189128544] [error]
    ajp_send_request::jk_ajp_**common.c (1585): (exodus) connecting to backend
    failed. Tomcat is probably not started or is listening on the wrong port
    (errno=111)
    [Wed Aug 03 18:50:46 2011] [15851:1189128544] [info]
    ajp_service::jk_ajp_common.c (2540): (exodus) sending request to tomcat
    failed (recoverable), because of error during request sending (attempt=2)
    [Wed Aug 03 18:50:46 2011] [15851:1189128544] [error]
    ajp_service::jk_ajp_common.c (2559): (exodus) connecting to tomcat failed.
    [Wed Aug 03 18:50:46 2011] exodus www.exodusdecoded.com 0.197989
    [Wed Aug 03 18:50:46 2011] [15851:1189128544] [info] jk_handler::mod_jk.c
    (2618): Service error=-3 for worker=exodus
    in the mod_jk.log file. Apache is running. I am stumped but really need to
    get this back running if anyone out there is more experienced at tomcat and
    apache connectors than I am, which wouldn't take much ;-)

    Cheers,

    Dave

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  • Rainer Jung at Aug 4, 2011 at 5:39 pm

    On 04.08.2011 04:28, Dave Filchak wrote:

    Not sure what happened here. The app was working just fine until today.
    I am getting a 503 Service temporarily unavailable error when trying to
    connect to a tomcat site using Apache as the front end and mod_jk
    connectors. I have verified that tomcat is running on the correct ports
    using:netstat -atp | grep java. I see no errors in the message logs ( we
    are on CentOS by the way ) but I do see:
    [Wed Aug 03 18:49:24 2011] [15605:1199618400] [info]
    ajp_service::jk_ajp_common.c (2540): (exodus) sending request to tomcat
    failed (recoverable), because of error during request sending (attempt=2)
    [Wed Aug 03 18:49:24 2011] [15605:1199618400] [error]
    ajp_service::jk_ajp_common.c (2559): (exodus) connecting to tomcat failed.
    [Wed Aug 03 18:49:24 2011] exodus www.exodusdecoded.com 0.198512
    [Wed Aug 03 18:49:24 2011] [15605:1199618400] [info]
    jk_handler::mod_jk.c (2618): Service error=-3 for worker=exodus
    [Wed Aug 03 18:50:46 2011] [15851:1189128544] [info]
    jk_open_socket::jk_connect.c (622): connect to 174.122.30.18:8010 failed
    (errno=111)
    [Wed Aug 03 18:50:46 2011] [15851:1189128544] [info]
    ajp_connect_to_endpoint::jk_ajp_common.c (959): Failed opening socket to
    (174.122.30.18:8010) (errno=111)
    Error 111 is "Connection refused by host". So something between youweb
    server and the Tomcat server (both ends included) doesn't allow to
    connect to 174.122.30.18 port 8010. You should be able to reproduce with
    telnet as others suggested and then diagnose purely on the network layer.

    Regards,

    Rainer


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