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Re: Cant connect to device after factory reset

Ialvarez
Feb 24, 2012 at 5:42 pm
i have the same problem, log into a google account, using wifi,
turning on data, gps and i cant connect i also restart phone
On 22 feb, 18:16, Dave Huynh wrote:
I did yes. I logged into a new google account to simulate a stolen phone
scenerio and tried connecting on the website but unfortunately it couldnt
connect to the phone

On Wed, Feb 22, 2012 at 4:12 PM, Cerberus Support
wrote:






Have you configured a Google account after the factory reset?
Communication from the website uses C2DM, so a connection with a Google
account on the phone is required.
On Thu, Feb 23, 2012 at 1:00 AM, Dave Huynh wrote:

I have a rooted galaxy s 2 and I installed cerberus.zip via recovery.
It works to prevent cerberus from being uninstalled during a factory
reset. However I cant connect to the device afterwards. This would
seem to defeat the purpose of not uninstalling.
Any ideas?
--
Luca Sagaria
Cerberus support
http://www.lucasagaria.com
https://twitter.com/lsag
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2 responses

  • Ialvarez at Feb 24, 2012 at 5:56 pm
    in my case sms commands are working :)
    On 22 feb, 18:27, Cerberus Support wrote:
    P.S. does remote control with SMS commands from another phone work?

    On Thu, Feb 23, 2012 at 1:27 AM, Cerberus Support
    wrote:








    Ok. Try to reboot the phone and let me know if you can connect from the
    website. If not, please send an email to supp...@cerberusapp.com so we
    can do some tests.
    Of course please *don't* open Cerberus on the phone, since we are
    simulating the stolen phone scenario.
    On Thu, Feb 23, 2012 at 1:16 AM, Dave Huynh wrote:

    I did yes. I logged into a new google account to simulate a stolen phone
    scenerio and tried connecting on the website but unfortunately it couldnt
    connect to the phone
    On Wed, Feb 22, 2012 at 4:12 PM, Cerberus Support <
    supp...@cerberusapp.com> wrote:
    Have you configured a Google account after the factory reset?
    Communication from the website uses C2DM, so a connection with a Google
    account on the phone is required.
    On Thu, Feb 23, 2012 at 1:00 AM, Dave Huynh wrote:

    I have a rooted galaxy s 2 and I installed cerberus.zip via recovery.
    It works to prevent cerberus from being uninstalled during a factory
    reset. However I cant connect to the device afterwards. This would
    seem to defeat the purpose of not uninstalling.
    Any ideas?
    --
    Luca Sagaria
    Cerberus support
    http://www.lucasagaria.com
    https://twitter.com/lsag
    --
    Luca Sagaria
    Cerberus support
    http://www.lucasagaria.com
    https://twitter.com/lsag
    --
    Luca Sagaria
    Cerberus supporthttp://www.lucasagaria.comhttps://twitter.com/lsag
  • Luca Sagaria at Feb 24, 2012 at 7:41 pm
    Please try with the attached version. We did some tests with Dave, and with
    this version (the fix will be included in the official 2.1 update) remote
    control from the website should work as soon as you configure a Google
    account after the factory reset. It might be necessary a reboot after you
    configure the Google account.
    On Friday, February 24, 2012 6:42:50 PM UTC+1, ialvarez wrote:

    i have the same problem, log into a google account, using wifi,
    turning on data, gps and i cant connect i also restart phone
    On 22 feb, 18:16, Dave Huynh wrote:
    I did yes. I logged into a new google account to simulate a stolen phone
    scenerio and tried connecting on the website but unfortunately it couldnt
    connect to the phone

    On Wed, Feb 22, 2012 at 4:12 PM, Cerberus Support
    wrote:






    Have you configured a Google account after the factory reset?
    Communication from the website uses C2DM, so a connection with a
    Google
    account on the phone is required.
    On Thu, Feb 23, 2012 at 1:00 AM, Dave Huynh wrote:

    I have a rooted galaxy s 2 and I installed cerberus.zip via recovery.
    It works to prevent cerberus from being uninstalled during a factory
    reset. However I cant connect to the device afterwards. This would
    seem to defeat the purpose of not uninstalling.
    Any ideas?
    --
    Luca Sagaria
    Cerberus support
    http://www.lucasagaria.com
    https://twitter.com/lsag

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